2. What is Personal Information?
Personal information refers to any information, received and recorded in any form, about an identified individual or an individual whose identity may be inferred or determined from such information.
3. Why FMI Collects Personal Information
FMI only collects, uses and discloses personal information for the purposes of:
(a) Establishing or maintaining contact with members;
(b) Providing services;
(c) Providing information about our services;
(d) Facilitating connections between FMI Chapters, members and partners.
The personal information requested will depend upon which services are being obtained.
FMI does not sell, trade, barter, exchange or disclose for consideration any personal information obtained.
4. Types of Data Collected
Personal Data
Information collected may include but is not limited to name, title, business name, mailing address, phone number, email address, credit card information, and banking information.
Website Usage
Information Automatically Collected
Some information — such as Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when visitors access the FMI websites.
This information does not reveal specific identity (such as name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when Services are used, and other technical information. This information is required to maintain the security and operation of our Services and is used for internal analytics and reporting purposes.
Like many businesses, FMI also collects information through cookies and similar technologies.
The information collected includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information that servers automatically collect when an individual accesses or uses FMI Services and which are recorded in log files. Depending on how the user interacts with FMI, this log data may include IP address, device information, browser type, and settings and information about activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
- Device Data. FMI collects device data such as information about the user’s computer, phone, tablet, or other device used to access the Services. Depending on the device used, this device data may include information such as IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. FMI collects location data such as information about the user’s device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device used to access the Services. For example, FMI may use GPS and other technologies to collect geolocation data that tells us current location (based on IP address). Users can opt out of allowing FMI to collect this information either by refusing access to the information or by disabling Location setting on the device used. However, if a user chooses to opt out, they may not be able to use certain aspects of the Services.
Google Analytics
FMI may share collected information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that may be used includes Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. Users who wish to opt out of being tracked by Google Analytics across the Services, visit Google Analytics Opt-out.
Additionally, the user may opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps.
5. Third-Party Sharing & Service Providers
FMI does not sell personal information and will only share in cases where consent has been provided.
FMI shares personal information as necessary to conduct business such as completing an event registration or provide a service that has been requested or authorized. FMI may share personal information with service providers, including credit card processors, email service providers, and website platform service providers.
FMI does not collect or store payment card details. That information is provided directly to our third-party payment processors whose use of the personal information is governed by their Privacy Policy. The payment processor used by FMI is Moneris. Please review Moneris’ Privacy Statement for information on how they collect and use personal data.
Other services providers and their policies are as follows:
RBC PayEdge– used for electronic transfer payments
https://www.rbcroyalbank.com/business/paying-and-receiving/payedge/privacy-policy.html
Zoom – used for all webinar presentations: https://www.zoom.com/en/trust/privacy/?ampDeviceId=2521f291-12d4-4a7d-94b8-cea221cf0cff&SessionId=1743172380594
Pheedloop – used for on-site PD Week registrations and On-Demand content access: https://pheedloop.com/more/privacy
SurveyMonkey – used for PD Week and other event feedback surveys: https://www.surveymonkey.com/mp/data-privacy/
6. Consent
Unless permitted by law, no personal information is collected, without first obtaining the consent of the individual concerned to the collection, use and dissemination of that information.
By providing personal information to FMI the user agrees and consents that FMI may collect, use and disclose personal information in accordance with this Policy. FMI may also seek consent to use and disclose personal information after it has been collected in those cases where FMI wishes to use the information for a purpose not identified in this Policy or not previously identified or for which the individual concerned has not previously consented.
It should be noted that in certain circumstances, certain services can only be offered if the user provides their personal information. Consequently, if one chooses not to provide FMI with the required personal information, FMI may not be able to offer the services requested.
7. Protection of Personal Information
FMI has appropriate security measures in place to protect against the misuse, loss, or alteration of information through the use of passwords, physical security measures, and technological security measures. However, no information transferred over the Internet is completely secure and, therefore, FMI cannot guarantee with 100% certainty the total security of information transmitted to it.
8. Retention of Data
FMI will retain personal data only for as long as is necessary for the purposes set out in this Privacy Policy. FMI will retain and use personal data to the extent necessary to comply with legal obligations (for example, if FMI is required to retain user data to comply with applicable laws), resolve disputes, and enforce legal agreements and policies.
FMI will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our site, or if there is a legal requirement to retain this data for longer time periods.
9. Access to, Accuracy and Deletion of Your Information
To update ones personal information or communications preferences, the user may log in to their account and update their account profile. For assistance, please contact us
Upon request, FMI will provide information about whether the organization holds any of the individual’s personal information. If the user wishes to review, delete, or update their information, or to unsubscribe from future communications, the user may contact us. Users will need to provide sufficient identifying information, such as their name and email address, and possible additional identifying information as a security precaution.
FMI will respond to requests within a reasonable timeframe. Please note, due to the way that FMI maintains certain services, after information is deleted or amended, residual copies may take a period of time before they are deleted from active servers and may remain in backup systems.
Deletion of personal information may result in loss of event participation history and access to CPD certificates.
10. Disclosure of Data
Under certain circumstances, FMI may be required to disclose personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
11. Contact Us
At any time, users may request to access their personal information in our possession. In the event of questions about: (i) access to personal information; (ii) the collection, use, management or disclosure of personal information; or (iii) this Policy; please contact us by sending an e-mail to privacyofficer@fmi.ca or calling 613-569-1158.
The information that you provide when you register on-line for fmi*igf professional development events is used to ensure that your name is placed on the attendance list and that you are provided with the appropriate access to the event. This information is also used for billing purposes and to contact you by mail, phone or electronically. More specifically, we collect personal information for the following purposes:
- Mailings (by post or electronic) and phone calls to invite members to register for fmi*igf events;
- Mailings (by post or electronic) and phone calls to provide information about upcoming
events; and - Mailings of the fmi*igf journal
Do we disclose your personal information?
The fmi*igf does not sell, license, trade or rent your personal information to or with third parties; your personal information is not used for marketing or other purposes.
The fmi*igf website may offer links to other third party websites such as those of our event sponsors and exhibitors. You should be aware that operators of linked websites may also collect your personal information (including information generated through the use of cookies) when you link to their websites. fmi*igf is not responsible for how such third parties collect, use or disclose your personal information, so it is important to familiarize yourself with the privacy policies of these websites before providing your personal information on those sites.
How do we protect your personal information?
Your event registration history is stored in our database and in hard copy files. Information in electronic format and paper is either under supervision or secured in a locked or restricted area at all times. Passwords are used on computers and only authorized fmi*igf personnel have access to this information. Financial transactions are kept in a secure storage for a minimum amount of time required by legislation and then are destroyed. Personal information is retained only as long as necessary. We destroy paper files containing personal information by shredding. We destroy electronic information by deleting it and, when the hardware is discarded, we ensure that the hard drive is physically destroyed.
This policy is made under the Personal Information Protection and Electronic Documents Act.