Frequently asked questions

PD Week 2026 Pass Options

This year’s PD Week event will take place at the Rogers Centre in downtown Ottawa on November 17-20. The 2026 registration passes are available in two options as outlined below. Participants can select single or multiple-day packages (max 4 days) which can include in-person with on-demand or on-demand only.

New This Year: All in-person and on-demand passes now include on-demand access to every keynote presentation across all four days. Enjoy added value and the flexibility to catch up or rewatch your favourite sessions anytime, anywhere, while earning up to an additional 6 CPD hours. On-Demand access is available from November 23, 2026, to February 26, 2027.

1. In-Person with On-Demand Pass for each day selected includes:

Earn up to 14 CPDs with a 1-day pass
The full in-person PDW experience
Opening and closing keynotes, plus choice of 2 concurrent sessions
Breakfast & lunch, networking breaks and daily reception
Access to exhibits and complimentary Speed Mentoring (Speed mentoring requires separate registration)
On-Demand access of purchased day(s) plus all keynote sessions from across the week
On-Demand access begins November 23, 2026, with 3 months to watch (and re-watch) until February 26, 2027.

2. On-Demand Only Pass for each day selected includes:

Earn up to 14 CPDs with a 1-day pass
Opening and Closing Keynotes, plus all 6 concurrent sessions and all keynote sessions from across the week.
Access to complimentary virtual Speed Mentoring (separate registration required)
On-Demand access to purchased content begins November 23, 2026, with 3 months to watch (and re-watch) until February 26, 2027.

Will there be virtual or livestreaming during PD Week 2026?

Please note that there is no virtual or live streaming for PD Week. On-Demand access provides online access to the recordings of the PD Week presentations following the event. On-Demand recordings are available to access for a period of three months; Monday, November 23, 2026 – Friday, February 26, 2027.

Registration process

How can I register for PD Week 2026?

We recommend that attendees verify whether their employer is organizing a group purchase of conference passes. If that’s the case, please contact the group coordinator who will be able to complete your registration.

Both groups and the individual buyers may complete the registration online at pdweek.ca/pricing-registration.

Is tax added to the posted registration cost?

Yes, 13% HST is added in addition to the cost of each registration.

Can I purchase a pass for more than one day?

Attendees can purchase 1, 2, 3, and 4 day passes for this year’s event. They may also select one of the following formats to attend:

1) In-Person with On-Demand** pass

2) On-Demand** Only pass

** On-Demand access of purchased content begins November 23, 2026, with 3 months to watch (and re-watch) until February 26, 2027

Do names of registrants need to be provided at the time of registration?

If an attendee is purchasing an individual pass for themselves, they will need to provide their contact details at the time of registration.

For group purchases, registrant details are not required at the time of purchase. Details can be inputted after the completion of the order through the purchaser’s FMI account at https://crm.fmi.ca/login. It is highly recommended that the passes be assigned as soon as possible to avoid attendees not receiving the day of their choice.

Can login information be shared between individual registrants?

Login access rights are specific to the registered individual; only the person whose name is tied to the registration will be able to access the profile and will solely be the one to receive the CPD credits.

Group registration

How do I qualify for Group Registration?

To qualify for a group registration, you must register a minimum of 5 participants. Combining orders to a total of 5 or more will not qualify for the discount. The order must be received in bulk of 5 or more to receive the $50 discount per participant. When an order includes 5 or more registrants, the group discount is automatically applied and reflected on the invoice.

If you are an individual, we would recommend that you reach out to your department’s training personnel to be part of the department’s group order. There are known Group Coordinators established in the larger departments, however, anyone can be a group coordinator.

To be placed on our Group Coordinator mailing list, please contact registrar@fmi.ca to receive ongoing PD Week communications.

What is the group registration process?

For group orders, you can register your group online directly (https://pdweek.ca/pricing-registration/) and it will apply the $50 per pass discount when applicable.

You do not need the names of your attendees to make the purchase of your passes, however, should you have them, you can assign the passes before checking out of your registration. If you do not have the names, we recommend you assign them as you receive them or shortly after your purchase to avoid any of your attendees not being able to choose their preferred day selection. Access to your FMI account will be provided in the confirmation email sent from our registration system. You will be able to assign your passes once the order is placed.

How do I assign passes to attendees?

The Group Coordinator/Purchaser will be required to assign the passes. When an order is placed, a confirmation email with login link to access the Coordinator/Purchaser’s FMI account will be emailed. The login page is https://crm.fmi.ca/login. Please make sure to disconnect from VPN before assigning passes.

Once logged in, click on the REGISTRATION tab and select the event PD WEEK, then click on “Expand”, and it will display all your passes. Note that the site may take 30 seconds or more to load especially during peak times. Please bookmark this link for future use and ensure you are not connected to VPN when making edits to passes.

Once a pass has been assigned, each participant will receive their own notification email and will be able to log in to their profile via the same link to change their day selection if necessary. Please note that name badges for in-person events are provided to participants at the time of registration for the event.

How do our attendees receive their passes?

Physical (printable) passes or electronic passes are not provided for PD Week.

Once a pass has been paid for and assigned to an individual they will receive a confirmation email. The confirmation email includes access instructions to their FMI account. Individual attendees can login to their account at https://crm.fmi.ca/login to review their registration and contact details.

Payments

You can easily pay your invoice in the following ways

NOTE: Registration is not completed until payment is received. Payment must be received by November 3, 2026. If payment is not received prior to the start of PD Week, November 17, 2026, it may lead to denial of event entry.

By EFT/Direct Deposit – Transit # 00576 Branch # 003 Acct # 1019231 Click Here for VOID Cheque
- Once your payment is processed, we ask that you please send us a REMITTANCE as Proof of Payment, including reference to this invoice # to payments@fmi.ca. Failure to send the remittance will result in delays in “closing out the invoice” in the system. All government direct deposits display as “Federal Government” without any other detail. Your remittance email is key!
By credit card – Should your credit limit be less than your anticipated order, you will need to either split the order into your allowable limit (with tax) or make payment by EFT/Direct Deposit.

What are the important dates to know related to registration, payment and changes and cancellations?

FMI’s PD Week Dates: November 17-20, 2026

FMI’s Internal Audit and Evaluation Day: Tuesday, November 17, 2026

FMI’s Executive Session: Wednesday, November 18, 2026

Early Bird Deadline: August 31, 2026

Cancellation Deadline for Refund: August 31, 2026

Exchange of Pass Type Deadline**: September 30, 2026
** Subject to day(s) selection and/or pass type availability and not applicable to FMI’s Internal Audit and Evaluation Day passes

Registration Closes — In-Person Passes, FMI’s Internal Audit and Evaluation Day & FMI’s Executive Session**: October 30, 2026
** Subject to availability

Day Selection Change Deadline**: October 30, 2026
** Subject to day(s) availability

Transfer of Passes Deadline**: October 30, 2026
** Transfer requests after this date, including onsite transfers, will not be processed.

Assigning Attendee Passes Deadline**: October 30, 2026
** Subject to day(s) selection availability

On-Demand Only Registration Closes: February 12, 2027

On-Demand Access**: Monday, November 23, 2026, to Friday, February 26, 2027
** Provided by email from our event platform Pheedloop

Verifying your registration

How do I login to my Registration Profile?

Proceed to https://crm.fmi.ca/login and log in. If you have not logged in before or need to reset your password, click on “First-time login or you need to change your password?” to be able to set or update your password to continue. Please bookmark this link for future use and ensure you are not connected to VPN when making any edits to your profile.

Why does my password not work?

Please make sure you are disconnected from VPN, using the preferred browser – Chrome, and the email address used for your registration is accurate. If a password reset is needed, please select “First-time login or you need to change your password?” to be able to update your password to continue.

Why did I not receive the password reset email?

To receive the reset email, you must use the email used for your registration. Please also check your spam/junk folder or verify with your IT department of any restrictions that may block the reset email.

Why is my registration or profile not loading?

When higher than normal registration volumes occur, the system may take 30 seconds or more to load your registration(s). Your patience is appreciated. Please also ensure you are disconnected from VPN when accessing your FMI account.

What day am I registered for?

Please login into your profile through this link: https://crm.fmi.ca/login with the email used for your registration.

Can passes be shared?

Passes are not shareable as they are unique to one email address to receive CPD credits. However, passes can be transferred to another person with approval before October 30, 2026. CPD credits will only be credited to the name of the registered passholder.

Can I exchange or split a multiple day pass with others on my team?

Passes cannot be split, exchanged, or shared. All multiple day passes are sold as one (1) single pass and cannot be split, exchanged or transferred individually as the pass is unique to one email address. Including the In-person with On-demand pass – it is one pass and cannot be split.

Why are there other events in my profile?

All FMI events will appear in all profiles to provide an opportunity to register for other events FMI hosts.

Can I cancel my pass for a refund?

The deadline for full refund cancellations is August 31, 2026. After this date, a pass transfer is possible on or before October 30, 2026.

Can I add another day pass to my existing registration?

To do that you will need to purchase another pass. Once an order/invoice is generated it cannot be amended to add or remove passes. This will mean you will have two separate registrations for each pass/order processed.

Changes / transfers / exchanges

Can I make a change to my day selection?

Yes, by logging into your profile. NOTE: Day selections can be changed on or before the deadline of October 30, 2026, and are subject to availability.

Can I change my pass type?

Pass type changes can be made until August 30, 2026, subject to availability and restrictions. After this date, a pass transfer is possible on or before October 30, 2026.

What if I fall ill on the day I am expected to attend?

While you may miss out on the in-person experience, your In-Person pass includes the On-Demand access for your purchased day(s). With this you can watch the purchased sessions for up to 3 months following the end of PD Week. On-Demand access of purchased content begins November 23, 2026, with 3 months to watch (and re-watch) until February 26, 2027.

Do you hold a waiting list for any passes or day selections?

Once we are sold out, we are unable to maintain a hold or a waiting list for any type of pass, session, or day selection.

How to transfer my pass?

Pass transfers are permitted until October 30, 2026. Transfer requests after this date will not be processed. Onsite transfers will not be permitted.

Group Coordinators can process the transfers directly in their FMI accounts, or a request can be sent to registrar@fmi.ca for assistance with the transfer.

Can I exchange my pass type?

Pass change requests can be made until August 31, 2026.

In-person check-in

Where is registration check-in for in-person?

Registration Check-In for In-Person passholders is located on the 2nd level of the Rogers Centre.

What time does registration check-in open?

Check-in opens at 7:30am for the duration of the event – Tuesday, November 17 to Friday, November 20, 2026.

When will I receive my pass?

Passes are not distributed. Registration is reserved by your email address and used to check-in at the Registration Desk, 2nd Level, Rogers Centre (formerly Shaw Centre) for In-Person pass types.

How do I receive my badge?

At registration check-in, you will type in the email address used for your registration at one of the available terminals and a badge will be printed and provided to you.

Where are the session rooms located?

Session Rooms are located on the 2nd Level of the Rogers Centre.

How do I download my CPD Certificates?

Certificates are available for download through our online event portal Pheedloop from November 23, 2026, to February 26, 2027. Our system will generate a CPD certificate based on in-person attendance and/or online login and check in acceptance for on-demand viewing. Pheedloop login details will be emailed to attendees on November 23, 2026. Please check for the Pheedloop email as it may have gone to spam.

How do I record my attendance at each session?

Your badge’s QR Code must be scanned by the room host(ess) to record your attendance into each session.

Am I able to select the sessions I wish to attend?

There is no selection process for sessions. The sessions available to you correspond to the day you have selected, and attendance in each session is based on a first-come, first-served basis. If the capacity in the session is met, you can move to the next available session. As the In-Person pass now includes On-Demand, you will be able to view and review any sessions you may have missed.

On-demand access

When does On-Demand Access begin?

On-Demand starts the week following PD Week, beginning Monday, November 23, 2026, and will run for 3 months to February 26, 2027.

When do I receive my On-Demand Access?

You will receive login information by email from our event platform Pheedloop on November 23, 2026, to access the sessions recordings. Please look for the Pheedloop email as it may have gone to your spam.

Note that you will only have access to the recordings for the day(s) that you are registered for.

If you have pop ups disabled on your browser you will not see the notification window, nor will you see pop ups on the videos. Please make sure you do not have these disabled. If so, change your settings or try a different browser or device.

How do I confirm my attendance for On-demand viewing of each session?

Once you have logged into the event portal Pheedloop, you will receive a pop-up notification to accept all notifications. You must click yes to these notifications. During each video session an attendance pop-up will appear. You must confirm your attendance at the time of that pop-up. Note that fast-forwarding the videos will stop the pop-ups from appearing. Should you miss this pop-up your CPD credit will not be awarded, and you will be required to view the session once more and accept the pop-up to get the credit.

How do I access the presentation materials?

They will be posted to the Pheedloop platform as they are uploaded after the in-person event ends and when speakers provide their materials. Please check back later if materials are not available at the time you login, as you have until February 26, 2027, to access the portal. NOTE: Not all presenters provide their materials.

How can I download my CPD Certificate?

You will be provided with a link to log into the Pheedloop event platform where you will be able to view and download your CPD Certificate. To download your CPD Certificate, click on the Account Tab on the left-hand menu. From there your profile page is opened. Scroll to the bottom of that page and select the “Request New Certificate” button at the bottom right to download your certificate. Be sure to watch all your available On-Demand content before downloading your certificate.

Why is my password not working?

Please make sure you are disconnected from VPN, using the preferred browser – Chrome, and the email address used for your registration is accurate. You may wish to reset the password with the reset link of the login page.

Why am I not able to play the video?

To play the video, you must have access to the day of that session, and you must be disconnected from VPN. If you continue to be unable to view the video, it is likely a firewall restriction on your system. You will need to reach out to your IT Department or view content from a personal computer.

Why am I not able to view the session(s) I click on?

There may be a few reasons why you are unable. Please be sure you have logged in with the email used for your registration and the on-demand access corresponds to the day(s) for which you have been registered. It could also be a firewall issue within the browser setting should you be using a work device. Try it on a personal device or contact your IT Department for assistance.

Program

What is the format of PD Week 2026?

FMI’s PD Week 2026 will be in person at the Rogers Centre (formerly Shaw Centre) in Ottawa on November 17-20, 2026. In addition, the conference sessions will be available on-demand for 3 months following the live event, November 23, 2026 – February 26, 2027.

Please note that PD Week is not available virtually or live streamed.

Our 2026 program will also include the following:

FMI’s Internal Audit and Evaluation Day on Tuesday, November 17. This dedicated session is designed for professionals across all levels of the government audit community, bringing together internal auditors, evaluators, and oversight leaders from federal, provincial, and municipal sectors. Registration for this program is separate from the regular PD Week pass.
FMI’s Executive Session on Wednesday, November 18. This in-person only session is reserved exclusively for executive level attendees, with particular emphasis on CFO, DCFO & CAEs, and their executive team members. Registration is processed manually by FMI on a first come first serve basis. For questions and registration please contact registrar@fmi.ca.
CFO/CAE Speed Mentoring Program. Speed Mentoring sessions are available in-person on Tuesday and Thursday and virtually on Friday. Attendance eligibility corresponds with attendee pass type and by registration only. Space is limited for Speed Mentoring, so this is offered on a first come basis. If interested, please send an email to speedmentoring2@fmi.ca to hold your spot while the program details are finalized – Registration opens for Speed Mentoring in early October. An email will be sent with a link to register.

PD Week 2026 Themes

Each day of the 4-day conference will contain several sessions focused on one of the following themes (one theme per day of the conference):

Tuesday, Day 1: Strategic Thinking and Financial Insight: Develop the skills to interpret, analyze, and link financial information to drive strategic, data-driven decisions. Sharpen your critical thinking, enhance situational awareness through AI-powered insights, and learn to extract actionable intelligence that influences high-level decision-making.
Wednesday, Day 2: Strengthening Collaboration in Financial Management: Explore the essential skills for fostering collaboration in financial management. Learn to strengthen communication, build relationships, and engage stakeholders effectively.
Thursday, Day 3: Driving Innovation and Delivering Results: Dive into the latest innovations in financial management, within government and beyond. You will gain insights into new approaches, systems, and methodologies that are transforming how financial operations are conducted.
Friday, Day 4: Empowering Personal and Professional Development: Cultivate self-leadership skills to drive meaningful outcomes in both your personal and professional life. Learn to develop action-oriented behaviors, build resilience, and stay adaptable with digital tools that support change management.

CPD credits

Will CPD certificates be issued?

Yes, a CPD certificate will be issued and available for download on the Pheedloop event platform. The certificate should be downloaded after attendees have attended/viewed their registered sessions, including on-demand content. Certificates are available on the Pheedloop event platform until the end of the on-demand period: February 26, 2027.

CPD hours for one pass cannot be split between 2 or more people – they are allocated to the person whose email is assigned to the pass in the system. Should the pass be transferred to another recipient, the new email recipient will receive the CPD Credits.

How many CPD hours can be completed each day of the conference?

The maximum earnable CPDs per day are as follows:

Pass	Max CPD
1 Day — In-Person with On-Demand	14
1 Day — On-Demand Only	14
2 Days — In-Person with On-Demand	20
2 Days — On-Demand Only	20
3 Days — In-Person with On-Demand	26
3 Days — On-Demand Only	26
4 Days — In-Person with On-Demand	32
4 Days — On-Demand Only	32

How will attendees access their earned CPD information?

Certificates are available through the online event portal Pheedloop from November 23, 2026, until February 26, 2027. Our system will generate CPD Certificates based on in-person attendance and/or online login and check-in acceptance for on-demand viewing.

What are CPD credits used for?

If you are a member of a professional designation (like CPA or CIA), where you are required to take a certain amount of learning and development annually as part of retaining your professional designation, the career professional development hours certification is your proof of the learning hours earned through PD Week.

If not a member of a professional designation, the certificate can simply be used to show your employer that you attended the learning they paid for.