Professional
Development
Week 2023

Frequently Asked Questions

Package Options

Package Options for 2023:

 

This year’s PD Week event will take place at the Shaw Centre in downtown Ottawa.  The 2023 registration package options include 3 different the options as outlined below.  Participants are able to select single or multiple day packages (max 4 days ) which can include in-person only, on-demand only, or our best value packages –  the in-person and on-demand bundle.

 

1. In-Person Only Pass for each day(s) selected includes:

  • – Maximum of 6.5 CPD hours/day
  • – The full in-person PDW experience
  • – Opening and Closing Keynotes, plus Choice of 2 concurrent sessions
  • – Breakfast & Lunch, Networking Breaks and Daily Reception
  • – Access to Exhibits and complimentary Speed Mentoring
  • – BONUS: Access to two (2) additional on-demand sessions available from Nov 27, 2023 to Feb 29, 2024

 

2. On-Demand Only Pass for each day(s) selected includes:

Maximum of 10.5 CPD hours/day

  • – On-demand access begins Nov 27, 2023, 3 months to watch (and re-watch), ending on Feb 29, 2024
  • – Opening and Closing Keynotes, plus all 6 concurrent sessions
  • – BONUS: two (2) additional on-demand sessions during on-demand period

** On-demand recordings are available to access for a period of three months; Monday, November 27th, 2023 – Thursday, February 29th, 2024.

3. In-Person and On-Demand Pass **BEST VALUE** for each day(s) selected includes:

  • – Maximum of 10.5 CPD hours/day
  • – Best of both worlds, enjoy the full in-person attendance experience and the full on-demand package
  • – 3 months to watch (and re-watch) all recorded sessions in order to maximize learning value

** On-demand recordings are available to access for a period of three months; Monday, November 27th, 2023 – Thursday, February 29th, 2024.

 

Will there be Virtual or Live streaming during PD Week 2023?

 

The on-demand pass option provides online access to the recordings of the PD Week presentations following the event. ** Please note that there is no “virtual or live streaming” for PD Week ** On-demand recordings are available to access for a period of three months; Monday, November 27th, 2023 – Thursday, February 29th, 2024.

 

Registration Process

How can I register for the PD Week 2023?

 

We recommend that attendees verify whether their employer is organizing a group purchase of conference passes. If that’s the case, please contact the group coordinator who will be able to complete the registration in your name.

As an individual buyer, an attendee may complete the registration online.

If you are a group coordinator, please review the step-by-step registration process here.

 

Can I purchase a pass for more than one day?

Attendees can purchase 1, 2, 3, and 4 day passes for this year’s event. They may also select one of the following formats to attend:

1) In-person only

2) In-person and on-demand bundle – access sessions starting Nov 27, 2023

3) On-demand only – access sessions starting Nov 27, 2023

 

Do names of registrants need to be provided at the time of registration?

 

If an attendee is purchasing an individual pass for themselves, they will need to provide their contact details at the time of registration.

If purchasing passes for a group, you don’t need to provide each registrant’s info when you buy the block of passes, they can be input later on. See important dates and deadlines.

 

Can login information be shared between individual registrants? 

 

Login access rights are specific to the registered individual; only the person whose name is tied to the registration will receive the CPD certificate.

 

Group Registration

How do I qualify for Group Registration?

 

To qualify for Group Registration you must register a minimum of 5 participants. Typically there are known Group Coordinators established in the larger departments, however, anyone can be a group coordinator.  

For more information on group registration, please contact our team at registrar@fmi.ca.

 

What is the group registration process?

 

Please contact us at registrar@fmi.ca; our team members will provide you with a step-by-step group registration guide.

 

Verifying Your Registration

How do I login

 

Click on this link https://crm.fmi.ca/login and select login as “first time”, to be able to update your password to continue.  Please bookmark this link for future use and ensure you are not connected to VPN when assigning passes.

 

My Password does not work?

 

Please make sure you are disconnected from VPN, using the preferred browser – Chrome, and the email address used for your registration is accurate.  Select “first time”, to be able to update your password to continue.

 

Why did I not receive the password reset email?

 

To receive the reset email, you must use the email used for your registration.  Please also check your spam/junk folder or verify with your department of any restrictions.

 

Why is my registration or profile not loading?

 

When higher than normal registration volumes occur, the system will take some time to load your registration(s). Your patience is appreciated.

 

Why can I not see all the days displayed?

 

When we reach max capacity in the venue,  we are required to close registration for in-person only and also in-person with on-demand passes, which results in those pass options not appearing in the Member Area. If you have already selected a day that has now reached capacity, please note that it is still included in your registration, just not visible in your profile.

 

What day am I registered for?

 

Please refer to your last confirmation email as that will detail your final registration information or you can login into your profile through this link:  https://crm.fmi.ca/login with the email used for your registration. (refer to question above if days are not visible in your profile)

 

Can passes be shared?

 

Passes are not shareable as they are unique to one email address to receive CPD credits.  However, passes can be transferred to another person and all CPD Credits will be transferred also.

 

Why are there other events in my profile?

 

All FMI events will appear in all profiles to provide an opportunity to register for other events FMI hosts.

 

Can I cancel my pass for a refund?

 

The deadline for full refund cancellations was  September 30, 2023.  After this date, you can exchange your pass type (deadline Nov. 6), or transfer the pass to another person or upgrade to add on-demand to your in-person pass (anytime including after Nov. 6).

 

Changes/Transfers

Can I make a change to my day selection? 

 

Yes, by logging into your profile.  NOTE:  Day selection change deadline is November 6, 2023, and are subject to availability.

 

Can I change my pass type?

 

Deadline to make a pass change is November 6, 2023 and is subject to availability.  After November 6, 2023, passes can only be upgraded to on-demand or transferred to another person (refer to the upgrade pricing grid on our registration page).

 

What if I cannot attend the day I am expected to attend for my in-person pass?

 

You can upgrade your pass to on-demand or transfer your pass to another person.

 

How do I transfer my pass?

 

You will need to send us a request by email to registrar@fmi.ca with your name/email as well as that of the individual who will receive your pass so we can update the pass profile in our system.  They will receive a confirmation email.

 

What do I need if I am replacing and using another’s  in-person pass that has not been transferred to me?

 

If the pass was not transferred to you as outlined above, when you arrive at the Shaw Centre on the day the pass is for, you will be required to present written consent (email or memo) from the purchaser/owner approving the transfer of their pass (it must contain their phone number so we can verify on the spot if necessary).  This method is really only for last minute day-of issues, ideally, use the method above and make arrangements beforehand.

 

In-Person Check in

Where is Registration Check-In for in-person?

 

Registration Check-In for in-person passholders is located on the 2nd level of the Shaw Centre.

 

What time does Registration Check-in open?

 

Registration Check-in opens at 7:00am for the duration of the event – Tuesday, November 21 to Friday, November 24, 2023.

 

When will I receive my pass? 

 

Passes are not distributed as your registration is reserved by your email address that is used to check-in at the Registration Desk, 2nd Level,  Shaw Centre for in-person pass types and will be used to login to your on-demand access after the event.

 

How do I receive my badge? 

 

At registration check-in, you will type in the email address used for your registration at one of the terminals available at registration check-in.

 

Where are the session rooms located:

 

Session Rooms are located on the 2nd Level of the Shaw Centre.

 

CPD Certificates:

 

Certificates are available through the online portal from November 27, 2023 until February 29, 2024 to accommodate those with on-demand passes. Our system will generate CPD Certificates based on in-person attendance and/or online login and check in acceptance for on-demand viewing.

 

How do I record my attendance at each session?

 

Each session room will have a host(ess) who will scan your badge’s QR Code to record your attendance into each session.

 

On-Demand Access

When does On-Demand Access begin?

 

On-Demand starts the week following PD Week, beginning November 27, 2023 and will run for 3 months to February 29, 2024.

 

When will I receive my On-Demand Access:

 

You will receive login information, later in the day on November 27th, 2023 to access the platform where the sessions recordings are hosted.  You will have access to the recordings for the  day(s) that you have selected, on-demand access ends February 29, 2024, allowing you up to 3 months to view your sessions.

 

Presentation Materials:

 

Will be posted to the platform as they are uploaded.  Please check back later if not available at the time you login, as you have until February 29th, 2024 to access the portal.

 

Pass Upgrades and New Pass Purchases

How to UPGRADE your In-Person pass with ON-DEMAND access:

 

The on-demand pass option provides online access to the recordings of the PD Week presentations following the event.

** Please note that there is no “virtual or live streaming” for PD Week ** On-demand recordings are available to access for a period of three months; Monday, November 27th, 2023 – Thursday, February 29th, 2024.

1 Day In-person pass to 1 Day On-Demand Upgrade = $180

2 Day In-person pass to 2 Day On-Demand Upgrade = $226

3 Day In-person pass to 3 Day On-Demand Upgrade = $276

4 Day In-person pass to 4 Day On-Demand Upgrade = $326

Send your request and indicate in the subject line:  UPGRADE REQUEST.  Once the upgrade registration is completed, a confirmation will be sent to you and/or your learning coordinator with a separate email with a payment link to be processed by credit card.

Please Note: For all NEW requests for UPGRADES, there will be a delay in accessing the on-demand platform, as we are receiving a volume of orders and need to confirm registration.

If you have NOT registered for any pass for the event, NEW On-Demand purchases are still available.

You can register here for a NEW On-Demand pass:  https://pdweek.ca/pricing-registration/

Access will be given within 3-5 business days.  Your access is available until February 29, 2024 for the day(s) you have selected.

1 Day On-Demand Pass Purchase  = $649

2 Day On-Demand Pass Purchase = $1119

3 Day On-Demand Pass Purchase = $1579

4 Day On-Demand Pass Purchase = $2019

 

Payments

What are the important dates to know related to registration, payment and changes and cancellations?      

 

Payment options are as followsCredit Card or Direct Deposit.   If you are looking to pay by credit card, you will need to take into consideration your credit limit.  Should your credit limit be less than your anticipated order, we will be able to complete the order for you and generate invoices accordingly. We will ask you to complete a new Group Order and split the order into 2 – 5 orders to accommodate your limit – however, each order must be 5 or more to receive the group order send to registrar@fmi.ca

For Direct Deposit payments, be sure to send proof of payment including Invoice number to payments@fmi.caFailure to send the remittance will result in delays in “activating” your registrations in the system. All government direct deposits display as “Federal Government” without any other detail. Your remittance email is key!

 

How do our attendees receive their passes?

 

The Group Coordinator/Purchaser will be required to Assign the Passes, They will login here with the link to access their Member Profile. Select login as “first time”, https://crm.fmi.ca/login to be able to update your password to continue.  Please bookmark this link for future use and ensure you are not connected to VPN when assigning passes or making a payment.  (Click on registration once in there and select the event FMIPDWeek, it will display all your passes.  Once the pass is assigned, each of your attendees will receive their own confirmation email and be able to login to their own profile through the same link to make their day selection.

 

What are the important dates to know related to registration, payment and changes and cancellations?

 

Event Dates: November 21 – 24, 2023

Executive Session: Wednesday, November 22, 2023

Early Bird Deadline: September 30, 2023

Cancellation Deadline for refund (May be subject to an administration fee):  September 30, 2023

In-person & In-person with On-Demand Registration Closes:  November 6, 2023

Executive Session Registration Closes: November 6, 2023

Day Selection Changes Deadline:  (Tues/Wed/Thurs/Fri): November 6, 2023. (subject to availability)

Pass Assigning Deadline: November 6, 2023

On-Demand Access Date:  Monday, November 27. 2023 to Thursday, February 29, 2024

On-Demand Registration Deadline:  February 16, 2024

How to register?

 

All individual registrants can self-register HERE.

If you are a Group Coordinator, or an individual who wishes to coordinate the purchase of five (5) or more registrations, please contact us at registrar@fmi.ca to discuss the process and payment options.

Are tickets refundable, if they are not required? 

 

Purchases are refundable before September 30, 2023, less the processing fee. After this date, tickets can be transferred to another user until Nov. 6 only, but not refunded. After Nov 6 there can be no changes to pass types or transfers.

Is tax added to the posted registration cost?

 

Yes, 13 % HST is added in addition to the cost of each registration.

 

Program

What is the format of PD Week 2023?

 

PD Week 2023 will be in-person at the Ottawa Shaw Centre Nov 21-24. In addition, there will be the opportunity to access the conference sessions on-demand for 90 days following the live event (Nov 27, 2023 – Feb 29, 2024) **Please note there is no live streaming or virtual aspect to the event.**

Our 2023 program will include our exclusive Executive Session on Wednesday Nov 22, as well as our popular CFO/CAE Speed Mentoring program happening throughout the week. Speed Mentoring sessions are available to all in-person registrants’ packages (please note space is limited for Speed Mentoring so this is offered on a first come basis). If interested, please send an email to  to hold your spot while the program details are finalized – Registration opens for Speed Mentoring Sept 25 2023,  An email will be sent with a link to register.

Each day of the 4-day conference will contain several sessions focused on one of the following themes (one theme per day of the conference):

  1. Hot Topics, e.g.: Economic/fiscal update, AI trends & risks, data management strategies, hybrid – people, place & technology, approaches and best practices in DEI, Fin-influencers, cons, frauds & scams.
  2. Excellence and Evolution, e.g.: Career Bootcamp, Parliamentary appearances, economic update, ethics – a panel on best practices, IA & risk management, evolving trends in costing
  3. Technology and Innovation, e.g.: The relationship between the CFO and CIO, the implications of ChatGPT, e-Government/e-Services, robotic accounting, cloud computing, storytelling with data, and much more
  4. Mobilizing People, e.g.: Workplace evolution, labor shortage, inclusion & leadership, ethical behavior & mobilizing people, best practice communication skills, personal financing

 

CPD Credits

Will CPD certificates be issued?

 

Yes, CPD certificates will be available after attendees have attended/viewed their registered sessions, up to the end of the on-demand period: February 29, 2024.

CPD hours for one pass cannot be split between 2 or more people – they are allocated to the person whose email is assigned to the pass in the system.  Should the pass be transferred to another recipient, the new email recipient will receive the CPD Credits.

 

How many CPD hours can be completed each day of the conference?

 

By purchasing a Day Pass, attendees have access to a minimum of 6.5 hours of CPD credits (in-person only), and a maximum of 10.5 CPD credits (on-demand-only or the best value option – in-person /on- demand bundle)

With the 4 Day All Access Pass, attendees can earn up to 42 hours of CPDs.

 

How will attendees access their earned CPD information?

 

Certificates are available through the online portal from November 27, 2023 until February 29, 2024 to accommodate those with on-demand passes. Our system will generate CPD Certificates based on in-person attendance and/or online login and check in acceptance for on-demand viewing.

What are CPD credits used for?

 

If you are a member of a professional designation (like CPA or CIA), where you are required to take a certain amount of learning and development annually as part of retaining your professional designation, the Career Professional Development hours certification is your proof of the learning hours earned through FMI events.

If not a member of a professional designation, the Certificate can simply be used to show your employer that you attended the learning they paid for.