Frequently asked questions

NOTE: Registration is not complete until payment is received. In-person and on-demand access will be declined until payment is made. Payment must be received 10 days (by November 9, 2024) prior to the start of the event for us to be able to provide access to your attendees.

1. By EFT/Direct Deposit – Once your payment is processed, we ask to please send us a REMITTANCE as Proof of Payment, including reference to this invoice # to payments@fmi.ca. Note: Failure to send the remittance will result in delays in “closing out the invoice” in the system. All government direct deposits display as “Federal Government” without any other detail. Your remittance email is key!
2. By credit card – Should your credit limit be less than your anticipated order, you will need to either split the order into your allowable limit (with tax) or make payment by EFT/Direct Deposit. NOTE: Each order must be a minimum of 5 passes to receive the group discount.

Event Dates: November 19-22, 2024

Executive Session: November 20, 2024

Early Bird Registration Opens: August 1, 2024

Early Bird Deadline: September 30, 2024

Cancellation Deadline: September 30, 2024  

All refunds will be processed after October 30th, 2024

In-person & In-person with On-Demand Registration Closes: October 30, 2024

Executive Session Registration Closes: October 30, 2024

Day Selection Change Deadline: on or before October 30, 2024 (Tues/Wed/Thurs/Fri)

Subject to day and/or pass type availability

Exchange of Pass Type to On-Demand: on or before October 30, 2024

Subject to day selection and/or pass type availability

Online Pass Assigning Deadline: on or before October 30, 2024

Subject to day selection and/or pass type availability

On-Demand Access: Monday, November 25, 2024 to Friday, February 28, 2024

Provided by email from our event platform Pheedloop

On-Demand Access Closes: February 14, 2025

Click on this link and select login as “first time”, to be able to update your password to continue. Please bookmark this link for future use and ensure you are not connected to VPN when assigning passes. 

Please make sure you are disconnected from VPN, using the preferred browser – Chrome, and the email address used for your registration is accurate. Select “first time”, to be able to update your password to continue.

To receive the reset email, you must use the email used for your registration. Please also check your spam/junk folder or verify with your department of any restrictions.

When higher than normal registration volumes occur, the system will take some time to load your registration(s). Your patience is appreciated.

When we reach max capacity in the venue, we are required to close registration for in-person only and in-person with on-demand passes, which results in those pass options appearing greyed out in the Member Area. If you have already selected a day that has now reached capacity it will appear greyed out. Please note that it is still included in your registration, just appearing greyed out.

Please refer to your last confirmation email as that will detail your final registration information or you can login into your profile through this link: https://crm.fmi.ca/login with the email used for your registration.

Passes are not shareable. They are unique to one email address to receive CPD credits. However, passes can be transferred to another person and all CPD Credits will be transferred also. The transfer deadline is on or before October 30, 2024, subject to day selection and/or pass type availability.

All of our multiple day passes are sold as one (1) single pass and cannot be split, exchanged or transferred individually as the pass is unique to one email address. Including the In-person with On-demand pass – it is one pass and cannot be split.

All FMI events will appear in your profile to provide an opportunity to register for other events FMI hosts.

The deadline for full refund cancellations is September 30, 2024. After this date, you can change your pass type (deadline October 30th) or transfer the pass to another person or upgrade to on-demand (after October 30th).

In order to do that you will need to purchase another pass. Once an order/invoice is generated it cannot be amended to add or remove passes. This will mean you will have two separate registrations for each pass/order processed.

Yes, by logging into your profile. NOTE: Day selections can be changed on, or before the deadline of October 30, 2024, and are subject to availability.

The deadline to make a pass change is on or before October 30, 2024 and is subject to availability. After October 30th, 2024, passes can only be upgraded to on-demand (for a nominal fee) or transferred to another person (refer to the upgrade pricing grid on our registration page).

You can upgrade your pass to on-demand or transfer your pass to another person.

You will need to send us the name/email of both recipients so we may update the pass profile in our system. They will receive a confirmation email.

If the pass was not already transferred to you, you will be required to provide written consent from the owner approving the transfer of their pass.

The process is to refund the old pass and purchase a new pass (for payment) as our system does not allow for changes on a processed invoice. All exchanges will be feasible on or before October 30th, 2024. Refunds to be processed after October 30th, 2024.

Our exchanges do not allow for this type of change. You can only exchange/upgrade from In-person to On-Demand.

Once we are sold out, we are unable to maintain a hold or a waiting list for any type of pass, session or day selection.

Registration check-in for in-person passholders is located on the 2nd level of the Shaw Centre.

Registration Check-in opens at 7:00am for the duration of the event – Tuesday, November 19 to Friday, November 22, 2024.

Please note that in-person event badges are provided to attendees at time of event check-in. Passes are not distributed as your registration is reserved by your email address. Your email address is used to check-in at the registration desk for in-person pass types and will be used to login to your on-demand access after the event.

At registration check-in, you will type in the email address used for your registration at one of the terminals available. You will then receive a printed badge for entry.

Session rooms are located on the 2nd Level of the Shaw Centre.

Certificates are available through the event online portal Pheedloop from November 25, 2024 until February 28, 2025 to accommodate those with on-demand passes. Our system will generate CPD certificates based on in-person attendance and/or online login and check in acceptance for on-demand viewing.

Each session room will have a host(ess) who will scan your badge’s QR Code to record your attendance in each session.

Sessions are available on a first come first served basis. There is no selection process for sessions. If capacity in the session is met, you can move to the next available session.

On-Demand starts the week following PD Week, beginning November 25, 2024 and will run for 3 months to February 28, 2025.

You will receive login information by email from our event platform Pheedloop on November 25th, 2024 to access the sessions recordings. You will have access to the recordings only for the day(s) that you have selected.

Once you have logged into the event portal Pheedloop, you will receive a pop-up notification to accept all notifications. You MUST click yes, so that the attendance pop up will appear for each session. You MUST confirm your attendance at the time of that pop up. Should you miss it, you will be required to view the session once more.

If presenters have provided their materials for sharing, they will be posted to the event portal Pheedloop and at pdweek.ca. They are uploaded after the in-person event ends. Please check back later if not available at the time you login, as you have until February 28th, 2025 to access the Pheedloop portal. 

For both in-person and on-demand pass holders, you will be provided with a link to log into the event portal Pheedloop where you will be able to view and download your CPD certificate. To download your CPD certificate, it is located under the Account Tab and located on the right under Attendance Certificate.

Please make sure you are disconnected from VPN, using the preferred browser – Chrome, and the email address used for your registration is accurate.

In order to play the video, you must have access to the day of that session, and you must be disconnected from VPN. If you continue to not be able to view the video, it is likely a firewall restriction on your system. You will need to reach out to your IT Department or try accessing it from a personal computer.

There may be a few reasons why you are unable. Please be sure you have logged in with the email used for your registration and the on-demand access corresponds to the day(s) you registered for. It could also be a firewall issue within the browser setting should you be using a work device. Try it on a personal device or contact your IT Department for assistance.

The on-demand pass option provides online access to the recordings of the PD Week presentations following the event.

Please note that there is no “virtual or live streaming” for PD Week. On-demand recordings are available to access for a period of three months; Monday, November 25th, 2024 – Friday, February 28th, 2025.

1 Day In-person pass to 1 Day On-Demand Upgrade = $100

2 Day In-person pass to 2 Day On-Demand Upgrade = $145

3 Day In-person pass to 3 Day On-Demand Upgrade = $175

4 Day In-person pass to 4 Day On-Demand Upgrade = $ 185

Send your request and indicate in the subject line: UPGRADE REQUEST. Once the upgrade registration is completed, a confirmation will be sent to you and/or your group coordinator with a separate email with a payment link to be processed by credit card.

Please Note: For all NEW requests for UPGRADES, there will be a delay in accessing the on-demand platform, as we are receiving a volume of orders and need to confirm registration.

If you have NOT registered for any pass for the event, NEW On-Demand purchases are still available.

You can register here for a NEW On-Demand pass.

Access will be given within 3-5 business days. Your access is available until February 28, 2025 for the day(s) you have selected. 

1 Day On-Demand Pass Purchase = $649

2 Day On-Demand Pass Purchase = $1119

3 Day On-Demand Pass Purchase = $1579

4 Day On-Demand Pass Purchase = $2019

PD Week 2024 will be in-person at the Ottawa Shaw Centre November 19 to 22, 2024. In addition, there will be the opportunity to access the conference sessions on-demand for 90 days following the live event (Nov 25, 2024 – Feb 28, 2025) Please note there is no live streaming or virtual aspect to the event.

Our 2024 program will include our exclusive Executive Session on Wednesday, November 20, as well as our popular CFO/CAE Speed Mentoring program happening on Tuesday and Thursday. Speed Mentoring sessions are available to all in-person registrants’ packages (please note space is limited for Speed Mentoring so this is offered on a first come basis). If interested, please send an email to speedmentoring2@fmi.ca to hold your spot while the program details are finalized. Registration for Speed Mentoring opens in September. An email will be sent with a link to register.

Each day of the 4-day conference will contain several sessions focused on one of the following themes (one theme per day of the conference):

• Hot Topics, e.g.: Economic/fiscal update, AI trends & risks, data management strategies, hybrid – people, place & technology, approaches and best practices in DEI, Fin-influencers, cons, frauds & scams.
• Excellence and Evolution, e.g.: Career Bootcamp, Parliamentary appearances, economic update, ethics – a panel on best practices, IA & risk management, evolving trends in costing
• Technology and Innovation, e.g.: The relationship between the CFO and CIO, the implications of ChatGPT, e-Government/e-Services, robotic accounting, cloud computing, storytelling with data, and much more
• Mobilizing People, e.g.: Workplace evolution, labor shortage, inclusion & leadership, ethical behavior & mobilizing people, best practice communication skills, personal financing

Each day of the 4-day conference will contain several sessions focused on one of the following themes (one theme per day of the conference):

• Hot Topics, e.g.: Economic/fiscal update, AI trends & risks, data management strategies, hybrid – people, place & technology, approaches and best practices in DEI, Fin-influencers, cons, frauds & scams.
• Excellence and Evolution, e.g.: Career Bootcamp, Parliamentary appearances, economic update, ethics – a panel on best practices, IA & risk management, evolving trends in costing
• Technology and Innovation, e.g.: The relationship between the CFO and CIO, the implications of ChatGPT, e-Government/e-Services, robotic accounting, cloud computing, storytelling with data, and much more
• Mobilizing People, e.g.: Workplace evolution, labor shortage, inclusion & leadership, ethical behavior & mobilizing people, best practice communication skills, personal financing

Speed Mentoring is a unique feature of PD Week. These sessions provide private career coaching with a senior, trusted public sector finance or audit executive. Speed Mentoring sessions are available to all in-person registrants.

Please note space is limited for Speed Mentoring so this is offered on a first come basis first served. If interested, please send an email to speedmentoring2@fmi.ca to hold your spot while the program details are finalized. Registration opens for Speed Mentoring in September. An email will be sent with a link to register.

Please note space is limited for Speed Mentoring so this is offered on a first come basis. If interested, please send an email to speedmentoring2@fmi.ca to hold your spot while the program details are finalized. Registration for Speed Mentoring opens in September. An email will be sent with a link to register.

This must-attend session is only open to executives, including those in executive-equivalent positions.

To register for the Executive Session please reach out directly to registrar@fmi.ca.

Yes, CPD certificates will be available after attendees have attended/viewed their registered sessions, up to the end of the on-demand period: February 28, 2025.

CPD hours for one pass cannot be split between 2 or more people – they are allocated to the person whose email is assigned to the pass in the system. Should the pass be transferred to another recipient, the new email recipient will receive the CPD Credits.

By purchasing a Day Pass, attendees have access to a minimum of 7 hours of CPD credits (in-person only), and a maximum of 11 CPD credits (on-demand-only or the best value option – in-person /on- demand bundle)

With the 4 Day All Access Pass, attendees can earn up to 44 hours of CPDs.

Certificates are available through the online portal Pheedloop from November 25, 2024 until February 28, 2025 to accommodate those with on-demand passes. Our system will generate CPD certificates based on in-person attendance and/or check-in acceptance for on-demand viewing.

If you are a member of a professional designation (like CPA or CIA), where you are required to take a certain amount of learning and development annually as part of retaining your professional designation, the Career Professional Development hours certification is your proof of the learning hours earned through FMI events.

If not a member of a professional designation, the certificate can simply be used to show your employer that you attended the learning they paid for.

Each day of the 4-day conference will contain several sessions focused on one of the following themes (one theme per day of the conference).