Communication Sessions

Time: 8:30 am

Title: Optimize Your Communication for Effective Leadership and Strategic Governance Part 1

Speaker(s):
Christine Gagnon, Synergology expert, analyst, trainer, speaker

Abstract:
Learn how to detect different verbal and non-verbal types of communication coming from your interlocutor in order to convey the intended message as naturally as possible while meeting your objectives. You will be able to effectively apply a variety of techniques and methods and thus, you will gain knowledge that will be very useful in any discussion or negotiation linked to the success of your organisation and your projects. The program encompasses: interpretation of body language, linguistic analysis, voice temper and intonation analysis, and different types of interrogation. This is an interactive workshop and will include concrete video examples and practical interpretation exercises.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Optimize Your Communication for Effective Leadership and Strategic Governance Part 2

Speaker(s):
Christine Gagnon, Synergology expert, analyst, trainer, speaker

Abstract:
Continuation of morning session.

Language: French – simultaneous interpretation available

Inclusion Sessions

Time: 8:30 am

Title: Unconscious Bias Awareness for an Inclusive Environment

Speaker(s):
Prince Ehoro, Senior Diversity and Inclusion Specialist, Centre for Intercultural Learning

Abstract:
This session is offered by the Centre for Intercultural Learning (CIL) which has provided a variety of courses to enhance individual and organisational effectiveness in multicultural environments since 1969. Culturally-diverse workplaces and communities bring about many benefits along with occasional challenges. An understanding of culture, cultural trends, and issues such as unconscious bias can enhance your effectiveness in working across cultures. Developing strategies for more effective personal, professional & organization-wide intercultural practices can help build positive and enduring workplace relationships. The session Bias Awareness for an Inclusive Environment  addresses questions of unconscious or implicit bias to help ensure that your work environment is a respectful and inclusive one. Biases are powerful and often outside of our awareness. Implicit biases may be associated with stereotyping and discrimination and they can be a barrier to creating an inclusive environment. Unconscious bias can negatively affect work relationships, impair decision making and hamper creativity. The session will make these hidden biases explicit so that they can be effectively addressed. The session will help you: - understand the key concepts related to unconscious bias - recognize the role of the brain in bias and perception of power - explore good practices to address unconscious bias

Time: 2:30 pm

Title: Capitalizing on the Power of Multi-Generational Teams

Speaker(s):
Nicole Miller, Assistant Director, Learning and Professional Development, University of Ottawa

Abstract:
The reality of today’s workplace requires you to lead multi-generational teams. But how do you create and manage a cohesive team in this unprecedented five-age-group environment? Our speaker has assisted employers in creating dynamic onboarding systems that champion the similarities between peer groups through recognition, reward and engagement. She will share the insights she has gained from firsthand experience, allowing you to explore specific, actionable strategies that will help you leverage the power of multi-generational teams.

Language: English – simultaneous interpretation available

Innovation & Experimentation Sessions

Time: 8:30 am

Title: Embedding Innovation in the Public Service

Speaker(s):
John Gorrie, Director General, Innovation and Policy Services Branch, Canada School of Public Service

Abstract:
Public servants are being called upon to be nimbler, help identify creative solutions to complex societal issues, and meet a rising bar for better services and greater citizen involvement. This environment places a premium on an innovative public service that can readily adapt to change. John Gorrie will highlight leading practices used by public innovators within public service organizations, where they have succeeded, and some of the challenges they have faced along the way. He will share what innovation and adaptation can mean for functional specialists, and in turn the clients they serve. He will also outline what the Canada School of Public Service is doing to foster innovation across government.

Language: English – simultaneous interpretation available

Time: 9:00 am

Title: Myth-Busting Assumptions about Innovation in Public Sector Finance

Speaker(s):
Alex Metcalfe, Head of Public Sector Policy, Association of Chartered Certified Accountants

Abstract:
This session will examine what innovation means and how prevalent it is in the context of public sector finance. Alex Metcalfe, Head of Public Sector Policy at ACCA will draw on ACCA’s recently released report on this topic and effectively “myth-bust” the assumption that innovation does not occur in public sector finance. In fact, ACCA's research indicates that there is a significant appetite for innovation among public sector finance professionals, especially in working to address budget reductions and talent shortages. Alex will discuss report highlights, including the finding that finance professionals want to transition from incremental to more radical forms of innovation to address governments’ complex challenges. This session will also examine how finance professionals are uniquely placed to help drive innovation within an organization. Alex will draw on two global case studies as examples of this innovation and the public sector finance professionals' critical role in it:  - Universal Basic Income in Finland, and - Self-Managed Teams in the Netherlands.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Embedding Experimentation in the Government of Canada

Speaker(s):
Sarah Chan, Advisor, Innovation & Experimentation, Treasury Board of Canada Secretariat
Nick Chesterley, Director of Strategic Policy, Treasury Board of Canada Secretariat

Abstract:
In government, experimentation is the deliberate use of methods that seek to explore, test, and compare the effects and impacts of policies, interventions and approaches. Knowing “what works” leads to improved decision-making and, ultimately, better outcomes for citizens. In this presentation, the TBS Innovation and Experimentation Team will provide an update on their work embedding a culture and practice of experimentation across the Government of Canada. Members of the team will share highlights on embedding experimentation within whole-of-government mechanisms, such as MAF, as well as an update on Experimentation Works: a unique learning-by-doing model that has been internationally recognized for its success in showcasing public sector experimentation in the open.

Language: English – simultaneous interpretation available

Time: 3:00 pm

Title: Building Innovation and Experimentation in Government: One Brick at a Time

Speaker(s):
Mathieu Audet, Behavioural Insights Research and Design, Innovation Lab, Employment and Social Development Canada
Catherine Charbonneau, Manager, Focused Design Projects and Outreach, Innovation Lab, Employment and Social Development Canada

Abstract:
A creative demonstration of the application of user-centred design and behavioural insights experimentation to develop solutions with Canadians. A showcase of case studies that will highlight characters, insights and tools from the ESDC Innovation Lab.

Language: English – simultaneous interpretation available

Time: 3:30 pm

Title: Experimentation Panel

Speaker(s):
Mathieu Audet, Behavioural Insights Research and Design, Innovation Lab, Employment and Social Development Canada
Sarah Chan, Advisor, Innovation & Experimentation, Treasury Board of Canada Secretariat
Catherine Charbonneau, Manager, Focused Design Projects and Outreach, Innovation Lab, Employment and Social Development Canada
Nick Chesterley, Director of Strategic Policy, Treasury Board of Canada Secretariat

Language: English – simultaneous interpretation available

Internal Audit Sessions

Time: 8:30 am

Title: Can Auditors and Clients Be on the Same Side of a Round Table?

Speaker(s):
Jean-François Riel, Senior Advisor, Treasury Board of Canada Secretariat

Abstract:
Audit is a service, and service is a dance between a client and a service provider. Come join this engaging session that will shed light on this important service relationship from both partners’ perspective. We will consider internal audit from a client service perspective while preserving the requisite notions of independence and objectivity. We will also look at how clients can obtain the most value-added from the internal audit process and how they can contribute to improving their own organization with the assistance of auditors.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Panel: TBS-OCG Internal Audit Framework - Method for Developing a Transformation Assurance Strategy for Major Public Projects

Speaker(s):
Linda Anglin, Chief Audit Executive, Public Services and Procurement Canada
Tricia Goulbourne, Director, Policy and Professional Practices, Office of the Comptroller General, Treasury Board of Canada Secretariat
Martin Rubenstein

Moderator(s):
Joanne Gorenstein , PricewaterhouseCoopers

Abstract:
Given the number of highly publicized transformation programmes ongoing across the Federal government and the millions of taxpayers dollars spent to achieve the expected outcomes, Internal Audit must play a real-time role within these transformations….but what role? The Internal Audit community within the federal government has established a vision is for Internal Audit to take an active role in transformation programmes by providing targeted and timely audit and advisory services that provide credible advice to decision makers….but how? This panel discussion will examine how Internal Audit can and does make a real contribution towards the success of transformation programmes.

Language: English – simultaneous interpretation available

Real Property Sessions

Time: 8:30 am

Title: PANEL

Speaker(s):
Monique Arnold, Director General, Financial Operations Sector, DCFO, Finance and Administration Branch, Public Services and Procurement Canada
Jean Deschamps, Executive Director, Office of the Comptroller General, Treasury Board of Canada Secretariat

Moderator(s):
Jessica Sultan , Senior Director, Real Property and Material Policy Division, Treasury Board of Canada Secretariat

Time: 2:30 pm

Title: Accrual Budgeting

Time: 3:15 pm

Speaker(s):
Bruce Hirst, Chief Executive Officer, BHH Consulting Services
Bob Ryan

Communication Sessions

Time: 8:30 am

Title: Optimize Your Communication for Effective Leadership and Strategic Governance Part 1

Speaker(s):
Christine Gagnon, Synergology expert, analyst, trainer, speaker

Abstract:
Learn how to detect different verbal and non-verbal types of communication coming from your interlocutor in order to convey the intended message as naturally as possible while meeting your objectives. You will be able to effectively apply a variety of techniques and methods and thus, you will gain knowledge that will be very useful in any discussion or negotiation linked to the success of your organisation and your projects. The program encompasses: interpretation of body language, linguistic analysis, voice temper and intonation analysis, and different types of interrogation. This is an interactive workshop and will include concrete video examples and practical interpretation exercises.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Optimize Your Communication for Effective Leadership and Strategic Governance Part 2

Speaker(s):
Christine Gagnon, Synergology expert, analyst, trainer, speaker

Abstract:
Continuation of morning session.

Language: French – simultaneous interpretation available

Inclusion Sessions

Time: 8:30 am

Title: Unconscious Bias Awareness for an Inclusive Environment

Speaker(s):
Prince Ehoro, Senior Diversity and Inclusion Specialist, Centre for Intercultural Learning

Abstract:
This session is offered by the Centre for Intercultural Learning (CIL) which has provided a variety of courses to enhance individual and organisational effectiveness in multicultural environments since 1969. Culturally-diverse workplaces and communities bring about many benefits along with occasional challenges. An understanding of culture, cultural trends, and issues such as unconscious bias can enhance your effectiveness in working across cultures. Developing strategies for more effective personal, professional & organization-wide intercultural practices can help build positive and enduring workplace relationships. The session Bias Awareness for an Inclusive Environment  addresses questions of unconscious or implicit bias to help ensure that your work environment is a respectful and inclusive one. Biases are powerful and often outside of our awareness. Implicit biases may be associated with stereotyping and discrimination and they can be a barrier to creating an inclusive environment. Unconscious bias can negatively affect work relationships, impair decision making and hamper creativity. The session will make these hidden biases explicit so that they can be effectively addressed. The session will help you: - understand the key concepts related to unconscious bias - recognize the role of the brain in bias and perception of power - explore good practices to address unconscious bias

Time: 2:30 pm

Title: Capitalizing on the Power of Multi-Generational Teams

Speaker(s):
Nicole Miller, Assistant Director, Learning and Professional Development, University of Ottawa

Abstract:
The reality of today’s workplace requires you to lead multi-generational teams. But how do you create and manage a cohesive team in this unprecedented five-age-group environment? Our speaker has assisted employers in creating dynamic onboarding systems that champion the similarities between peer groups through recognition, reward and engagement. She will share the insights she has gained from firsthand experience, allowing you to explore specific, actionable strategies that will help you leverage the power of multi-generational teams.

Language: English – simultaneous interpretation available

Innovation & Experimentation Sessions

Time: 8:30 am

Title: Embedding Innovation in the Public Service

Speaker(s):
John Gorrie, Director General, Innovation and Policy Services Branch, Canada School of Public Service

Abstract:
Public servants are being called upon to be nimbler, help identify creative solutions to complex societal issues, and meet a rising bar for better services and greater citizen involvement. This environment places a premium on an innovative public service that can readily adapt to change. John Gorrie will highlight leading practices used by public innovators within public service organizations, where they have succeeded, and some of the challenges they have faced along the way. He will share what innovation and adaptation can mean for functional specialists, and in turn the clients they serve. He will also outline what the Canada School of Public Service is doing to foster innovation across government.

Language: English – simultaneous interpretation available

Time: 9:00 am

Title: Myth-Busting Assumptions about Innovation in Public Sector Finance

Speaker(s):
Alex Metcalfe, Head of Public Sector Policy, Association of Chartered Certified Accountants

Abstract:
This session will examine what innovation means and how prevalent it is in the context of public sector finance. Alex Metcalfe, Head of Public Sector Policy at ACCA will draw on ACCA’s recently released report on this topic and effectively “myth-bust” the assumption that innovation does not occur in public sector finance. In fact, ACCA's research indicates that there is a significant appetite for innovation among public sector finance professionals, especially in working to address budget reductions and talent shortages. Alex will discuss report highlights, including the finding that finance professionals want to transition from incremental to more radical forms of innovation to address governments’ complex challenges. This session will also examine how finance professionals are uniquely placed to help drive innovation within an organization. Alex will draw on two global case studies as examples of this innovation and the public sector finance professionals' critical role in it:  - Universal Basic Income in Finland, and - Self-Managed Teams in the Netherlands.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Embedding Experimentation in the Government of Canada

Speaker(s):
Sarah Chan, Advisor, Innovation & Experimentation, Treasury Board of Canada Secretariat
Nick Chesterley, Director of Strategic Policy, Treasury Board of Canada Secretariat

Abstract:
In government, experimentation is the deliberate use of methods that seek to explore, test, and compare the effects and impacts of policies, interventions and approaches. Knowing “what works” leads to improved decision-making and, ultimately, better outcomes for citizens. In this presentation, the TBS Innovation and Experimentation Team will provide an update on their work embedding a culture and practice of experimentation across the Government of Canada. Members of the team will share highlights on embedding experimentation within whole-of-government mechanisms, such as MAF, as well as an update on Experimentation Works: a unique learning-by-doing model that has been internationally recognized for its success in showcasing public sector experimentation in the open.

Language: English – simultaneous interpretation available

Time: 3:00 pm

Title: Building Innovation and Experimentation in Government: One Brick at a Time

Speaker(s):
Mathieu Audet, Behavioural Insights Research and Design, Innovation Lab, Employment and Social Development Canada
Catherine Charbonneau, Manager, Focused Design Projects and Outreach, Innovation Lab, Employment and Social Development Canada

Abstract:
A creative demonstration of the application of user-centred design and behavioural insights experimentation to develop solutions with Canadians. A showcase of case studies that will highlight characters, insights and tools from the ESDC Innovation Lab.

Language: English – simultaneous interpretation available

Time: 3:30 pm

Title: Experimentation Panel

Speaker(s):
Mathieu Audet, Behavioural Insights Research and Design, Innovation Lab, Employment and Social Development Canada
Sarah Chan, Advisor, Innovation & Experimentation, Treasury Board of Canada Secretariat
Catherine Charbonneau, Manager, Focused Design Projects and Outreach, Innovation Lab, Employment and Social Development Canada
Nick Chesterley, Director of Strategic Policy, Treasury Board of Canada Secretariat

Language: English – simultaneous interpretation available

Internal Audit Sessions

Time: 8:30 am

Title: Can Auditors and Clients Be on the Same Side of a Round Table?

Speaker(s):
Jean-François Riel, Senior Advisor, Treasury Board of Canada Secretariat

Abstract:
Audit is a service, and service is a dance between a client and a service provider. Come join this engaging session that will shed light on this important service relationship from both partners’ perspective. We will consider internal audit from a client service perspective while preserving the requisite notions of independence and objectivity. We will also look at how clients can obtain the most value-added from the internal audit process and how they can contribute to improving their own organization with the assistance of auditors.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Panel: TBS-OCG Internal Audit Framework - Method for Developing a Transformation Assurance Strategy for Major Public Projects

Speaker(s):
Linda Anglin, Chief Audit Executive, Public Services and Procurement Canada
Tricia Goulbourne, Director, Policy and Professional Practices, Office of the Comptroller General, Treasury Board of Canada Secretariat
Martin Rubenstein

Moderator(s):
Joanne Gorenstein , PricewaterhouseCoopers

Abstract:
Given the number of highly publicized transformation programmes ongoing across the Federal government and the millions of taxpayers dollars spent to achieve the expected outcomes, Internal Audit must play a real-time role within these transformations….but what role? The Internal Audit community within the federal government has established a vision is for Internal Audit to take an active role in transformation programmes by providing targeted and timely audit and advisory services that provide credible advice to decision makers….but how? This panel discussion will examine how Internal Audit can and does make a real contribution towards the success of transformation programmes.

Language: English – simultaneous interpretation available

Real Property Sessions

Time: 8:30 am

Title: PANEL

Speaker(s):
Monique Arnold, Director General, Financial Operations Sector, DCFO, Finance and Administration Branch, Public Services and Procurement Canada
Jean Deschamps, Executive Director, Office of the Comptroller General, Treasury Board of Canada Secretariat

Moderator(s):
Jessica Sultan , Senior Director, Real Property and Material Policy Division, Treasury Board of Canada Secretariat

Time: 2:30 pm

Title: Accrual Budgeting

Time: 3:15 pm

Speaker(s):
Bruce Hirst, Chief Executive Officer, BHH Consulting Services
Bob Ryan

Career Development Sessions

Time: 8:30 am

Speaker(s):
Martin Latulippe, President, Wow Now Inc.

Time: 2:30 pm

Speaker(s):
Martin Latulippe, President, Wow Now Inc.

Costing Sessions

Time: 8:30 am

Title: Setting Government of Canada Fees Based on Costing for Services

Speaker(s):
Michel Pariseau, Acting Director, Strategic Planning and Accountability Division, Health Products and Food Branch, Health Canada

Abstract:
Michel will discuss the importance of costing in the context of fee regimes and cost recovery, placing a focus on the relationship between costing, fee amounts and service standards.

Language: English – simultaneous interpretation available

Time: 9:15 am

Title: Understanding Service Costs and Improving Service Delivery

Speaker(s):
Mike Haley, President, Landmark Decisions Inc.

Abstract:

Public sector organizations are under increasing pressure to reduce costs while improving service delivery quality. The first step in resolving this paradox is to develop a better understanding of the key operational drivers and constraints that impact service costs. Concepts such as activity-based costing (ABC) and activity-based planning (ABP) are making a resurgence based on their ability to dig deeper into the operational processes that support cost effective service delivery.

This presentation will cover the fundamentals of ABC/ABP while discussing the pros and cons of each methodology including how to overcome typical implementation challenges. It will also address how current ABC/ABP technology solutions are enabling public sector organizations to develop more accurate operational cost data thereby enhancing their ability to make better business decisions for program and service improvements. Real-world examples will be presented for three different ABC/ABP solutions currently being used at the federal, provincial and/or municipal levels to provide improved service cost information.

Time: 2:30 pm

Title: Improving Decision Support in Costing for Services and Programs Leveraging International Best Practices

Speaker(s):
Daniel Kerry, Senior Manager, Deloitte
Troels Otte Andersen, Senior Consultant, Deloitte

Abstract:
Deloitte is planning to bring the concept of costing alive through a series of innovative demonstrations and interactions. Please join us as we explore; types of costing, examples of best practice, introductions to alternative tools and a series of lessons learned. Daniel Kerry and Troels Andersen will pepper the presentation with actual examples of their global work from; the UK, Finland, Denmark and Canada.

Language: English – simultaneous interpretation available

Time: 3:15 pm

Title: ICEAA Costing Certification for the Public Sector: the DND experience

Speaker(s):
Pierre Métayer, Director, Cost Estimate Delivery, Centre for Costing in Defence, Department of National Defence

Abstract:
During this session, you will learn about the Costing certifications administered by the International Cost Estimating and Analysis Association (ICEEA) and a description of the program that the Department of National Defence has put in place to support the costing professionals interested in becoming CCEA or PCEA certified. The session will also inform participants on the advantages and value-added that cost certifications bring to costing in the public sector.

Language: English – simultaneous interpretation available

Critical Thinking Sessions

Time: 8:45 am

Title: Critical Thinking at a Glance

Speaker(s):
Kimberley Milani, Manager, Ian O. Ihnatowycz Institute for Leadership, Ivey School of Business

Language: English – simultaneous interpretation available

Time: 9:00 am

Title: What about critical thinking in the era of information overload?

Speaker(s):
Isabelle St-Pierre, Conflict Management Coach & Consultant, St-Pierre Coaching and Consulting

Time: 2:30 pm

Title: Character Matters: Character-based Leadership and How it Influences How We Lead

Speaker(s):
Kimberley Milani, Manager, Ian O. Ihnatowycz Institute for Leadership, Ivey School of Business

Abstract:
In today’s fast-paced work environments that include an onslaught of data and information, the capacity to think critically and make sound judgements efficiently is more important than ever. Traditionally, components of critical thinking have included aspects such as logic, analysis, and problem solving, but these are largely competency-based functions. Research conducted by the Ian O. Ihnatowycz Institute for Leadership at the Ivey Business School in the wake of the 2008-09 financial crisis revealed that what underpins effective decision-making is character. Leadership – and by this we mean having the disposition, not the position, to lead – is a combination of three elements: competence, commitment to the leadership role, and character. Yet, character has traditionally received the least attention of these three pillars – both in research, as well as in professional development and workplace practices – even though is foundational to being able to think critically and have good judgement. So why is it then, that character is not a more common and robust aspect of professional development programs? Our research uncovered a few common beliefs/reasons: We often to not know what character is or what it means We believe it is subjective We often believe it is something we are born with, or at least set in place during childhood We do not have language with which to address character – good and bad – within the workplace We underestimate its impact on how we think and our resulting behaviours All of the above beliefs or reasons, however, are completely contrary to the revelations of current research: character can be defined, assessed, measured and, taught and developed at any age. In fact, the more we exercise our character, the more integrated it becomes into our ability to think critically and into our habit of being. Kimberley Milani will present the multi-year research conducted by the Ian O. Ihnatowycz Institute for Leadership at the Ivey Business School with leaders from all sectors. She will outline the various dimensions of leader character and provide you with exercises you can perform to cultivate your own. Session Objectives: 1. Explain the 3 Cs of leadership: competence, commitment, character. 2. Define the meaning of leadership character, including what it is and why it is important. 3. Show how character can be defined, assessed and developed in individuals. 4. Demonstrate how and why character matters to critical thinking, as well as sustained excellence within individuals and organizations.

Language: English – simultaneous interpretation available

Economic Update Sessions

Time: 8:30 am

Title: The Green Economy is Bigger Than You Realize

Speaker(s):
Tim Nash, The Sustainable Economist, Good Investing

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Canadian Competitiveness: The Current State and the Forces Shaping the Future

Speaker(s):
Trevin Stratton, Chief Economist, Canadian Chamber of Commerce

Abstract:
Dr. Stratton will discuss the technological and geopolitical forces influencing the global economy and how Canada stacks up within this transformative economic landscape.

Language: English – simultaneous interpretation available

Time: 3:15 pm

Speaker(s):
Mark Macdonald, Global Public Finance Management Leader, Ernst & Young LLP

Abstract:
Mark will be discussing the role of blockchain in enhancing the efficiency and effectiveness of public service delivery, with a focus on public budgeting and performance management.  The implications for securing competitive economic advantage by jurisdictions that are early adopters will be addressed.  The presentation will focus on key value-drivers of blockchain, the regulatory conditions under which technology can be promoted within the economy, and the practical lessons learned from early adopters.

Language: English – simultaneous interpretation available

Career Development Sessions

Time: 8:30 am

Speaker(s):
Martin Latulippe, President, Wow Now Inc.

Time: 2:30 pm

Speaker(s):
Martin Latulippe, President, Wow Now Inc.

Costing Sessions

Time: 8:30 am

Title: Setting Government of Canada Fees Based on Costing for Services

Speaker(s):
Michel Pariseau, Acting Director, Strategic Planning and Accountability Division, Health Products and Food Branch, Health Canada

Abstract:
Michel will discuss the importance of costing in the context of fee regimes and cost recovery, placing a focus on the relationship between costing, fee amounts and service standards.

Language: English – simultaneous interpretation available

Time: 9:15 am

Title: Understanding Service Costs and Improving Service Delivery

Speaker(s):
Mike Haley, President, Landmark Decisions Inc.

Abstract:

Public sector organizations are under increasing pressure to reduce costs while improving service delivery quality. The first step in resolving this paradox is to develop a better understanding of the key operational drivers and constraints that impact service costs. Concepts such as activity-based costing (ABC) and activity-based planning (ABP) are making a resurgence based on their ability to dig deeper into the operational processes that support cost effective service delivery.

This presentation will cover the fundamentals of ABC/ABP while discussing the pros and cons of each methodology including how to overcome typical implementation challenges. It will also address how current ABC/ABP technology solutions are enabling public sector organizations to develop more accurate operational cost data thereby enhancing their ability to make better business decisions for program and service improvements. Real-world examples will be presented for three different ABC/ABP solutions currently being used at the federal, provincial and/or municipal levels to provide improved service cost information.

Time: 2:30 pm

Title: Improving Decision Support in Costing for Services and Programs Leveraging International Best Practices

Speaker(s):
Daniel Kerry, Senior Manager, Deloitte
Troels Otte Andersen, Senior Consultant, Deloitte

Abstract:
Deloitte is planning to bring the concept of costing alive through a series of innovative demonstrations and interactions. Please join us as we explore; types of costing, examples of best practice, introductions to alternative tools and a series of lessons learned. Daniel Kerry and Troels Andersen will pepper the presentation with actual examples of their global work from; the UK, Finland, Denmark and Canada.

Language: English – simultaneous interpretation available

Time: 3:15 pm

Title: ICEAA Costing Certification for the Public Sector: the DND experience

Speaker(s):
Pierre Métayer, Director, Cost Estimate Delivery, Centre for Costing in Defence, Department of National Defence

Abstract:
During this session, you will learn about the Costing certifications administered by the International Cost Estimating and Analysis Association (ICEEA) and a description of the program that the Department of National Defence has put in place to support the costing professionals interested in becoming CCEA or PCEA certified. The session will also inform participants on the advantages and value-added that cost certifications bring to costing in the public sector.

Language: English – simultaneous interpretation available

Critical Thinking Sessions

Time: 8:45 am

Title: Critical Thinking at a Glance

Speaker(s):
Kimberley Milani, Manager, Ian O. Ihnatowycz Institute for Leadership, Ivey School of Business

Language: English – simultaneous interpretation available

Time: 9:00 am

Title: What about critical thinking in the era of information overload?

Speaker(s):
Isabelle St-Pierre, Conflict Management Coach & Consultant, St-Pierre Coaching and Consulting

Time: 2:30 pm

Title: Character Matters: Character-based Leadership and How it Influences How We Lead

Speaker(s):
Kimberley Milani, Manager, Ian O. Ihnatowycz Institute for Leadership, Ivey School of Business

Abstract:
In today’s fast-paced work environments that include an onslaught of data and information, the capacity to think critically and make sound judgements efficiently is more important than ever. Traditionally, components of critical thinking have included aspects such as logic, analysis, and problem solving, but these are largely competency-based functions. Research conducted by the Ian O. Ihnatowycz Institute for Leadership at the Ivey Business School in the wake of the 2008-09 financial crisis revealed that what underpins effective decision-making is character. Leadership – and by this we mean having the disposition, not the position, to lead – is a combination of three elements: competence, commitment to the leadership role, and character. Yet, character has traditionally received the least attention of these three pillars – both in research, as well as in professional development and workplace practices – even though is foundational to being able to think critically and have good judgement. So why is it then, that character is not a more common and robust aspect of professional development programs? Our research uncovered a few common beliefs/reasons: We often to not know what character is or what it means We believe it is subjective We often believe it is something we are born with, or at least set in place during childhood We do not have language with which to address character – good and bad – within the workplace We underestimate its impact on how we think and our resulting behaviours All of the above beliefs or reasons, however, are completely contrary to the revelations of current research: character can be defined, assessed, measured and, taught and developed at any age. In fact, the more we exercise our character, the more integrated it becomes into our ability to think critically and into our habit of being. Kimberley Milani will present the multi-year research conducted by the Ian O. Ihnatowycz Institute for Leadership at the Ivey Business School with leaders from all sectors. She will outline the various dimensions of leader character and provide you with exercises you can perform to cultivate your own. Session Objectives: 1. Explain the 3 Cs of leadership: competence, commitment, character. 2. Define the meaning of leadership character, including what it is and why it is important. 3. Show how character can be defined, assessed and developed in individuals. 4. Demonstrate how and why character matters to critical thinking, as well as sustained excellence within individuals and organizations.

Language: English – simultaneous interpretation available

Economic Update Sessions

Time: 8:30 am

Title: The Green Economy is Bigger Than You Realize

Speaker(s):
Tim Nash, The Sustainable Economist, Good Investing

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Canadian Competitiveness: The Current State and the Forces Shaping the Future

Speaker(s):
Trevin Stratton, Chief Economist, Canadian Chamber of Commerce

Abstract:
Dr. Stratton will discuss the technological and geopolitical forces influencing the global economy and how Canada stacks up within this transformative economic landscape.

Language: English – simultaneous interpretation available

Time: 3:15 pm

Speaker(s):
Mark Macdonald, Global Public Finance Management Leader, Ernst & Young LLP

Abstract:
Mark will be discussing the role of blockchain in enhancing the efficiency and effectiveness of public service delivery, with a focus on public budgeting and performance management.  The implications for securing competitive economic advantage by jurisdictions that are early adopters will be addressed.  The presentation will focus on key value-drivers of blockchain, the regulatory conditions under which technology can be promoted within the economy, and the practical lessons learned from early adopters.

Language: English – simultaneous interpretation available

Executive Sessions

Time: 8:30 am

Title: Panel: Innovation

Speaker(s):
Terry Stuart, Senior Partner, Chief Innovation Officer, Deloitte
Arun Thangaraj, Assistant Deputy Minister and Chief Financial Officer, Global Affairs Canada

Moderator(s):
Julie Leese , Chief Digital Officer, Transport Canada

Abstract:
The panel on Innovation will discuss emerging technologies that are already amongst us as well as those that will shape the way we work in the future. Moderated by Julie Leese, Chief Digital Officer (CDO), Transport Canada, the discussion will be centered on how organizations can best adapt and be prepared to embrace evolving technologies and be ready to face future workforce disruption.

Time: 2:30 pm

Title: Panel: Future of Work

Speaker(s):
Soula Courlas, Partner, National Lead, People and Change Services, KPMG Canada
Mary Karamanos, Former Chief Human Resources Officer, Business Development Bank of Canada
Gloria Pakravan, Head of People Strategy and Performance, Toronto Police Service

Moderator(s):
Marty Muldoon , Assistant Deputy Minister and Chief Financial Officer, Public Services and Procurement Canada

Abstract:
The panel on Future of Work will focus on the ever-changing workplace and impact on our workforce. Panelists will discuss how we work today and compare to how we should be working and why. Panelists will talk about adapting and shifting our work environments to respond to the needs of multi-generational workforces and inclusive teams, and to increase productivity. In addition, they will touch on the economic and social benefits of that adaptation. The panel will be led by Marty Muldoon, Chief Financial Officer (CFO), Public Services and Procurement Canada.

Financial Reporting Sessions

Time: 8:30 am

Title: Accounting Standards Implementation

Speaker(s):
Diane Peressini, Executive Director, Government Accounting Policy and Reporting, Treasury Board of Canada Secretariat

Abstract:
An update on how the new accounting standards will be implemented in the Treasury Board of Canada’s Directive on Accounting Standards and related tools.

Language: English – simultaneous interpretation available

Time: 9:00 am

Title: Accounting Standard Updates

Speaker(s):
Suzie Gignac, Assurance Partner, Ernst & Young LLP
Stephen McIntyre, Assurance Partner, Ernst & Young LLP

Abstract:
Keep up to date with the new rules and regulations in accounting.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Introduction to Sustainability

Speaker(s):
Rosemary McGuire, Director, External Reporting & Capital Markets, CPA Canada

Abstract:
Change the way companies report on their traditional financial statement disclosures.

Time: 3:15 pm

Speaker(s):
Janice Noronha, Sustainability Leader, PricewaterhouseCoopers

Forecasting Sessions

Time: 8:30 am

Title: Principles & Emerging Technology

Speaker(s):
David Bryden, Manager, Government and Public Sector, Advisory Services, Ernst & Young LLP

Abstract:
The goal of forecasting is not to predict the future but to tell you what you need to know to take meaningful action in the present. We know that our forecasts will not be accurate, at least not in the sense that actual results match predicted ones.  But we need to be able to predict with enough accuracy that the decisions made based on those predictions are the right ones or, at worst, not the wrong ones.   This discussion will focus on the principles that support an effective forecasting process, considerations for developing both better and more actionable forecasts, and present recommendations for action. In addition, we will discuss three technologies that are progressively emerging that add value to the forecasting process: Robotic Process Automation (RPA), Blockchain, and Machine Learning. Each of these technologies enables different capabilities – RPA can enhance the accuracy and completeness of the information you are working with; Blockchain can allow you to combine financial and non-financial information from across organizational boundaries; and Machine Learning can be used to develop and evaluate complex, dynamic scenarios. Specific examples of what we will discuss include: -Forecasting to match the organization’s planning horizon; -Highlighting financial & non-financial risks, opportunities, and their magnitude; -Making and assessing the assumptions underlying a forecast; and -How emerging technologies can transform and enhance public sector forecasting processes

Language: English – simultaneous interpretation available

Time: 2:30 pm

Speaker(s):
David Bryden, Manager, Government and Public Sector, Advisory Services, Ernst & Young LLP

Language: English – simultaneous interpretation available

Time: 2:45 pm

Title: Forecasting IT Projects: Complexity and Risk Mitigation Strategies

Speaker(s):
Tammy Labelle, Chief Information Officer, Digital Services Branch, Public Services and Procurement Canada

Time: 3:15 pm

Title: Panel: Forecasting in the Government: The Challenge Function

Speaker(s):
Raef Gouiaa, Professor, Université du Québec en Outaouais
Tammy Labelle, Chief Information Officer, Digital Services Branch, Public Services and Procurement Canada
Christian Stumpf, President, NorthBayer Consulting

Moderator(s):
David Bryden , Manager, Government and Public Sector, Advisory Services, Ernst & Young LLP

Language: English – simultaneous interpretation available

Transformation Sessions

Time: 8:30 am

Title: The Intelligent Public Sector Enterprise

Speaker(s):
Christine Diaz, Senior Director of SAP S/4 HANA Finance Centre of Excellence, SAP

Abstract:
We realize that Public Sector organizations have missions that vary widely with the government's timeless objective - protecting the community, providing services, and helping the economy prosper - all while being good stewards of taxpayer money and taking care of employees.    We know that each public sector organization has a very different landscape and focus based on their unique mission and circumstances.  Thus, the path of continuous transformation towards an Intelligent Enterprise vision is distinctive.  Governments who put data and intelligence at the center of their future and strategically invest in technology modernization with a focus on open, standards-based technologies - will free up the capacity to pursue transformative operational models.  They will be able to deliver best-in-class citizen and employee experiences, reimagine operations and business models, attain better agility and automate with minimal risk and cost.  How can SAP’s help deliver on the vision of the intelligent enterprise? In this presentation, we will explain the fundamental difference between SAP ECC and S/4HANA and how these changes drive business value for the organization.  As well as how digital transformation is necessary for future growth and future innovation.  The Key highlights of this presentation are as follows:  How Digital Transformation can help Government Agencies to focus on strategic priorities: Putting the Citizen at the Center Leveraging Data as an Asset Reimagining business processes and models  SAP’S Framework for the Intelligence Enterprise How to organize your journey to Digital Transformation

Language: English – simultaneous interpretation available

Time: 2:30 pm

Speaker(s):
Michel Turbide, Manager, Solution Delivery, Electronic Procurement Directorate, Acquisitions Branch, Public Services and Procurement Canada

Language: English – simultaneous interpretation available

Executive Sessions

Time: 8:30 am

Title: Panel: Innovation

Speaker(s):
Terry Stuart, Senior Partner, Chief Innovation Officer, Deloitte
Arun Thangaraj, Assistant Deputy Minister and Chief Financial Officer, Global Affairs Canada

Moderator(s):
Julie Leese , Chief Digital Officer, Transport Canada

Abstract:
The panel on Innovation will discuss emerging technologies that are already amongst us as well as those that will shape the way we work in the future. Moderated by Julie Leese, Chief Digital Officer (CDO), Transport Canada, the discussion will be centered on how organizations can best adapt and be prepared to embrace evolving technologies and be ready to face future workforce disruption.

Time: 2:30 pm

Title: Panel: Future of Work

Speaker(s):
Soula Courlas, Partner, National Lead, People and Change Services, KPMG Canada
Mary Karamanos, Former Chief Human Resources Officer, Business Development Bank of Canada
Gloria Pakravan, Head of People Strategy and Performance, Toronto Police Service

Moderator(s):
Marty Muldoon , Assistant Deputy Minister and Chief Financial Officer, Public Services and Procurement Canada

Abstract:
The panel on Future of Work will focus on the ever-changing workplace and impact on our workforce. Panelists will discuss how we work today and compare to how we should be working and why. Panelists will talk about adapting and shifting our work environments to respond to the needs of multi-generational workforces and inclusive teams, and to increase productivity. In addition, they will touch on the economic and social benefits of that adaptation. The panel will be led by Marty Muldoon, Chief Financial Officer (CFO), Public Services and Procurement Canada.

Financial Reporting Sessions

Time: 8:30 am

Title: Accounting Standards Implementation

Speaker(s):
Diane Peressini, Executive Director, Government Accounting Policy and Reporting, Treasury Board of Canada Secretariat

Abstract:
An update on how the new accounting standards will be implemented in the Treasury Board of Canada’s Directive on Accounting Standards and related tools.

Language: English – simultaneous interpretation available

Time: 9:00 am

Title: Accounting Standard Updates

Speaker(s):
Suzie Gignac, Assurance Partner, Ernst & Young LLP
Stephen McIntyre, Assurance Partner, Ernst & Young LLP

Abstract:
Keep up to date with the new rules and regulations in accounting.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Introduction to Sustainability

Speaker(s):
Rosemary McGuire, Director, External Reporting & Capital Markets, CPA Canada

Abstract:
Change the way companies report on their traditional financial statement disclosures.

Time: 3:15 pm

Speaker(s):
Janice Noronha, Sustainability Leader, PricewaterhouseCoopers

Forecasting Sessions

Time: 8:30 am

Title: Principles & Emerging Technology

Speaker(s):
David Bryden, Manager, Government and Public Sector, Advisory Services, Ernst & Young LLP

Abstract:
The goal of forecasting is not to predict the future but to tell you what you need to know to take meaningful action in the present. We know that our forecasts will not be accurate, at least not in the sense that actual results match predicted ones.  But we need to be able to predict with enough accuracy that the decisions made based on those predictions are the right ones or, at worst, not the wrong ones.   This discussion will focus on the principles that support an effective forecasting process, considerations for developing both better and more actionable forecasts, and present recommendations for action. In addition, we will discuss three technologies that are progressively emerging that add value to the forecasting process: Robotic Process Automation (RPA), Blockchain, and Machine Learning. Each of these technologies enables different capabilities – RPA can enhance the accuracy and completeness of the information you are working with; Blockchain can allow you to combine financial and non-financial information from across organizational boundaries; and Machine Learning can be used to develop and evaluate complex, dynamic scenarios. Specific examples of what we will discuss include: -Forecasting to match the organization’s planning horizon; -Highlighting financial & non-financial risks, opportunities, and their magnitude; -Making and assessing the assumptions underlying a forecast; and -How emerging technologies can transform and enhance public sector forecasting processes

Language: English – simultaneous interpretation available

Time: 2:30 pm

Speaker(s):
David Bryden, Manager, Government and Public Sector, Advisory Services, Ernst & Young LLP

Language: English – simultaneous interpretation available

Time: 2:45 pm

Title: Forecasting IT Projects: Complexity and Risk Mitigation Strategies

Speaker(s):
Tammy Labelle, Chief Information Officer, Digital Services Branch, Public Services and Procurement Canada

Time: 3:15 pm

Title: Panel: Forecasting in the Government: The Challenge Function

Speaker(s):
Raef Gouiaa, Professor, Université du Québec en Outaouais
Tammy Labelle, Chief Information Officer, Digital Services Branch, Public Services and Procurement Canada
Christian Stumpf, President, NorthBayer Consulting

Moderator(s):
David Bryden , Manager, Government and Public Sector, Advisory Services, Ernst & Young LLP

Language: English – simultaneous interpretation available

Transformation Sessions

Time: 8:30 am

Title: The Intelligent Public Sector Enterprise

Speaker(s):
Christine Diaz, Senior Director of SAP S/4 HANA Finance Centre of Excellence, SAP

Abstract:
We realize that Public Sector organizations have missions that vary widely with the government's timeless objective - protecting the community, providing services, and helping the economy prosper - all while being good stewards of taxpayer money and taking care of employees.    We know that each public sector organization has a very different landscape and focus based on their unique mission and circumstances.  Thus, the path of continuous transformation towards an Intelligent Enterprise vision is distinctive.  Governments who put data and intelligence at the center of their future and strategically invest in technology modernization with a focus on open, standards-based technologies - will free up the capacity to pursue transformative operational models.  They will be able to deliver best-in-class citizen and employee experiences, reimagine operations and business models, attain better agility and automate with minimal risk and cost.  How can SAP’s help deliver on the vision of the intelligent enterprise? In this presentation, we will explain the fundamental difference between SAP ECC and S/4HANA and how these changes drive business value for the organization.  As well as how digital transformation is necessary for future growth and future innovation.  The Key highlights of this presentation are as follows:  How Digital Transformation can help Government Agencies to focus on strategic priorities: Putting the Citizen at the Center Leveraging Data as an Asset Reimagining business processes and models  SAP’S Framework for the Intelligence Enterprise How to organize your journey to Digital Transformation

Language: English – simultaneous interpretation available

Time: 2:30 pm

Speaker(s):
Michel Turbide, Manager, Solution Delivery, Electronic Procurement Directorate, Acquisitions Branch, Public Services and Procurement Canada

Language: English – simultaneous interpretation available

Ethics Sessions

Time: 8:30 am

Title: It’s the Right Thing to Do, but It’s Not Always Easy: Exploring Barriers to Whistleblowing with the Public Sector Integrity Commissioner

Speaker(s):
Joe Friday, Public Sector Integrity Commissioner of Canada, Office of the Public Sector Integrity Commissioner of Canada

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Panel: Ethical Behaviours in the Workplace

Speaker(s):
Mario Baril, Ombudsman, Mental Health and Employee Well-Being, Innovation, Science and Economic Development Canada
Ann Fraser, Executive Director, Canadian Food Inspection Agency
Alexandre St-Jean, Ombudsman and Director, Office of the Ombudsman, Ethics and Conflict Resolution, Treasury Board of Canada Secretariat

Moderator(s):
Gord Beal , Vice President of Research, Guidance and Support, CPA Canada

Abstract:
As working professionals, we face many ethical challenges in our day-to-day activities. This session will bring together senior leaders to discuss real-life ethical situations as well as available resources for public servants. It will focus on the importance of applying sound ethical principles in decision making in order to foster a high standard of ethical behaviour in the workplace.

Language: English – simultaneous interpretation available

Hot Topics Sessions

Time: 9:15 am

Title: The Impact of Artificial Intelligence on Government Finance

Speaker(s):
John Craig, Director, Government & Integration Partnerships, MindBridge Ai

Abstract:
Government today is faced with the challenge of managing, analyzing and verifying an unprecedented amount of financial data. The data generated today has outstripped the ability for humans to review and analyze it efficiently and ensure its integrity. Artificial intelligence (AI) provides a way for CFOs, mangers and financial officers to review 100% of the financial information being generated, enhancing their ability to assess risk, develop forecasts and detect anomalies. In this session you will learn, with examples from governments in Canada, the UK and US, on how AI has been used to increase the efficiency of government financial operations, increase the assurance in the data reviewed and develop insights into government operations essential for managing the unavoidable big financial data problem faced by every government today.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Artificial Intelligence & Advanced Data Analytics – We All Know It’s Coming, but What First?

Speaker(s):
Claire Lake, Director of North America, Chartered Institute of Public Finance and Accountancy
Emilie Wilcox, Director, Risk and Performance, Baiame Consulting

Abstract:
We’ve been hearing for years that “the robots are coming” to change the way we work, force us to tap more deeply into our analytical skills and ultimately transform the face of modern finance and accounting. But if all of this is imminent and we need to be jumping into the fray, where is our diving board? What are the first steps we need to think about in order to be successful in implementing these new, powerful and incredibly useful tools? This presentation will delve into the things we all need to think about in order to prepare ourselves for AI or Advanced Data Analytics’ implementation. What are the first steps we need to take as both organizations and individuals to best leverage advanced tools and improve data analysis across the public sector.

Language: English – simultaneous interpretation available

Time: 3:15 pm

Title: Panel

Moderator(s):
Claire Lake , Director of North America, Chartered Institute of Public Finance and Accountancy
Emilie Wilcox , Director, Risk and Performance, Baiame Consulting

Project Management Sessions

Time: 8:30 am

Title: The New TB Directive on the Management of Projects and Programmes

Speaker(s):
Hélène Paquette, Executive Director, Investment and Project Management Policy Division, Treasury Board Secretariat

Abstract:
The new Directive on the Management of Projects and Programmes were promulgated on April 11, 2019 and the 6 month transition period end date is October 11th. This essential guidance document was modernized and streamlined to ensure that government projects and programmes are effectively planned, implemented, monitored and controlled, and closed to enable the realization of the expected benefits and results for Canadians. Join the Executive Director to understand the benefits and key changes with the new Directive.

Language: Bilingual – simultaneous interpretation available

Time: 9:15 am

Title: Panel: Departmental Perspective on Implementing the New TB Directive on the Management of Projects and Programmes

Speaker(s):
Jim Butcher, Executive Director, Corporate Business Management, Canadian Food Inspection Agency
Julie St-Laurent, Director, Corporate Planning and Accountability, Library and Archives Canada
Allan Weldon, Director General, Costing, Investment Planning and Approvals, Department of National Defence

Moderator(s):
Hélène Paquette , Executive Director, Investment and Project Management Policy Division, Treasury Board Secretariat

Abstract:
Join us for this session moderated by TBS, where you will hear from several departments who will share their experience, challenges and tips on their implementation of the new on the Management of Projects and Programmes.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: LEAN Project and Change Management to Reduce Waste

Speaker(s):
Louisette Bizier, Senior Associate, The Right Door Consulting & Solutions

Abstract:
Lean is an often-used adjective in business these days, but there’s some confusion over its exact definition. In essence, the goal of Lean is to maximize value while minimizing waste. In other words, creating more value for the customer with fewer resource (time, money, people, goods, space, etc). Lean project management is the application of Lean principles to the project management process. This is in an effort to achieve the same goal: maximizing value while minimizing waste. Lean project management can help achieve a number of goals including: Adding value and improving the quality of the final product Completing the project on time, and reducing the time to completion Completing the project on budget and meeting project performance requirements Eliminating waste

Language: English – simultaneous interpretation available

Resource Management Sessions

Time: 8:30 am

Title: The Collaborative Economy Fundamental Changes for our Society

Speaker(s):
Guillaume Lavoie, Public Policy Entrepreneur, Lecturer, Professional Speaker

Abstract:
The collaborative (or sharing) economy is not a fad, but an irreversible societal phenomenon. It impacts (or will impact) all spheres of activity: social, economic, and political. It transforms the way markets work, relations between individuals, employment status, and taxation policy. And so, inevitably, the very role of government, at all levels. It upsets the established order. It creates new customers ... and new competitors!\ Its fundamentals tend towards a world that is more productive, more sustainable, and more entrepreneurial. In order to achieve this, it is crucial to draw up new rules for protecting and regulating these practices. Regulate in order to better permit. The challenge is huge.  For businesses, it means rethinking their operations, the competition, and possibly their business models. The regulatory framework is bound to change as well. For governments, such as cities, it means reviewing both regulations (permits, zoning, urban planning, inspections, etc.) as well as operations (procurement, vehicles fleet, citizens services, etc.) The barriers we face are no longer technological, but cultural and institutional. The world of tomorrow will belong to those societies — and businesses — that are the first to better understand this phenomenon and its fundamental nature, and to conceive a new framework enabling both protection and prosperity. In this accessible and captivating conference, see what is this "Sharing Economy”. Discover why Uber and Airbnb are just the tip of the iceberg. Learn how the collaborative economy will profoundly impact your sector and the very role of your organization. See how organizations and governments can best navigate and succeed in this “Back-to-the-Future” revolution.

Language: French – simultaneous interpretation available

Time: 2:30 pm

Speaker(s):
Jonathan Moor, Vice-President, Finance and Corporate Management Branch, Canada Border Services Agency

Language: English – simultaneous interpretation available

Ethics Sessions

Time: 8:30 am

Title: It’s the Right Thing to Do, but It’s Not Always Easy: Exploring Barriers to Whistleblowing with the Public Sector Integrity Commissioner

Speaker(s):
Joe Friday, Public Sector Integrity Commissioner of Canada, Office of the Public Sector Integrity Commissioner of Canada

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Panel: Ethical Behaviours in the Workplace

Speaker(s):
Mario Baril, Ombudsman, Mental Health and Employee Well-Being, Innovation, Science and Economic Development Canada
Ann Fraser, Executive Director, Canadian Food Inspection Agency
Alexandre St-Jean, Ombudsman and Director, Office of the Ombudsman, Ethics and Conflict Resolution, Treasury Board of Canada Secretariat

Moderator(s):
Gord Beal , Vice President of Research, Guidance and Support, CPA Canada

Abstract:
As working professionals, we face many ethical challenges in our day-to-day activities. This session will bring together senior leaders to discuss real-life ethical situations as well as available resources for public servants. It will focus on the importance of applying sound ethical principles in decision making in order to foster a high standard of ethical behaviour in the workplace.

Language: English – simultaneous interpretation available

Hot Topics Sessions

Time: 9:15 am

Title: The Impact of Artificial Intelligence on Government Finance

Speaker(s):
John Craig, Director, Government & Integration Partnerships, MindBridge Ai

Abstract:
Government today is faced with the challenge of managing, analyzing and verifying an unprecedented amount of financial data. The data generated today has outstripped the ability for humans to review and analyze it efficiently and ensure its integrity. Artificial intelligence (AI) provides a way for CFOs, mangers and financial officers to review 100% of the financial information being generated, enhancing their ability to assess risk, develop forecasts and detect anomalies. In this session you will learn, with examples from governments in Canada, the UK and US, on how AI has been used to increase the efficiency of government financial operations, increase the assurance in the data reviewed and develop insights into government operations essential for managing the unavoidable big financial data problem faced by every government today.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: Artificial Intelligence & Advanced Data Analytics – We All Know It’s Coming, but What First?

Speaker(s):
Claire Lake, Director of North America, Chartered Institute of Public Finance and Accountancy
Emilie Wilcox, Director, Risk and Performance, Baiame Consulting

Abstract:
We’ve been hearing for years that “the robots are coming” to change the way we work, force us to tap more deeply into our analytical skills and ultimately transform the face of modern finance and accounting. But if all of this is imminent and we need to be jumping into the fray, where is our diving board? What are the first steps we need to think about in order to be successful in implementing these new, powerful and incredibly useful tools? This presentation will delve into the things we all need to think about in order to prepare ourselves for AI or Advanced Data Analytics’ implementation. What are the first steps we need to take as both organizations and individuals to best leverage advanced tools and improve data analysis across the public sector.

Language: English – simultaneous interpretation available

Time: 3:15 pm

Title: Panel

Moderator(s):
Claire Lake , Director of North America, Chartered Institute of Public Finance and Accountancy
Emilie Wilcox , Director, Risk and Performance, Baiame Consulting

Project Management Sessions

Time: 8:30 am

Title: The New TB Directive on the Management of Projects and Programmes

Speaker(s):
Hélène Paquette, Executive Director, Investment and Project Management Policy Division, Treasury Board Secretariat

Abstract:
The new Directive on the Management of Projects and Programmes were promulgated on April 11, 2019 and the 6 month transition period end date is October 11th. This essential guidance document was modernized and streamlined to ensure that government projects and programmes are effectively planned, implemented, monitored and controlled, and closed to enable the realization of the expected benefits and results for Canadians. Join the Executive Director to understand the benefits and key changes with the new Directive.

Language: Bilingual – simultaneous interpretation available

Time: 9:15 am

Title: Panel: Departmental Perspective on Implementing the New TB Directive on the Management of Projects and Programmes

Speaker(s):
Jim Butcher, Executive Director, Corporate Business Management, Canadian Food Inspection Agency
Julie St-Laurent, Director, Corporate Planning and Accountability, Library and Archives Canada
Allan Weldon, Director General, Costing, Investment Planning and Approvals, Department of National Defence

Moderator(s):
Hélène Paquette , Executive Director, Investment and Project Management Policy Division, Treasury Board Secretariat

Abstract:
Join us for this session moderated by TBS, where you will hear from several departments who will share their experience, challenges and tips on their implementation of the new on the Management of Projects and Programmes.

Language: English – simultaneous interpretation available

Time: 2:30 pm

Title: LEAN Project and Change Management to Reduce Waste

Speaker(s):
Louisette Bizier, Senior Associate, The Right Door Consulting & Solutions

Abstract:
Lean is an often-used adjective in business these days, but there’s some confusion over its exact definition. In essence, the goal of Lean is to maximize value while minimizing waste. In other words, creating more value for the customer with fewer resource (time, money, people, goods, space, etc). Lean project management is the application of Lean principles to the project management process. This is in an effort to achieve the same goal: maximizing value while minimizing waste. Lean project management can help achieve a number of goals including: Adding value and improving the quality of the final product Completing the project on time, and reducing the time to completion Completing the project on budget and meeting project performance requirements Eliminating waste

Language: English – simultaneous interpretation available

Resource Management Sessions

Time: 8:30 am

Title: The Collaborative Economy Fundamental Changes for our Society

Speaker(s):
Guillaume Lavoie, Public Policy Entrepreneur, Lecturer, Professional Speaker

Abstract:
The collaborative (or sharing) economy is not a fad, but an irreversible societal phenomenon. It impacts (or will impact) all spheres of activity: social, economic, and political. It transforms the way markets work, relations between individuals, employment status, and taxation policy. And so, inevitably, the very role of government, at all levels. It upsets the established order. It creates new customers ... and new competitors!\ Its fundamentals tend towards a world that is more productive, more sustainable, and more entrepreneurial. In order to achieve this, it is crucial to draw up new rules for protecting and regulating these practices. Regulate in order to better permit. The challenge is huge.  For businesses, it means rethinking their operations, the competition, and possibly their business models. The regulatory framework is bound to change as well. For governments, such as cities, it means reviewing both regulations (permits, zoning, urban planning, inspections, etc.) as well as operations (procurement, vehicles fleet, citizens services, etc.) The barriers we face are no longer technological, but cultural and institutional. The world of tomorrow will belong to those societies — and businesses — that are the first to better understand this phenomenon and its fundamental nature, and to conceive a new framework enabling both protection and prosperity. In this accessible and captivating conference, see what is this "Sharing Economy”. Discover why Uber and Airbnb are just the tip of the iceberg. Learn how the collaborative economy will profoundly impact your sector and the very role of your organization. See how organizations and governments can best navigate and succeed in this “Back-to-the-Future” revolution.

Language: French – simultaneous interpretation available

Time: 2:30 pm

Speaker(s):
Jonathan Moor, Vice-President, Finance and Corporate Management Branch, Canada Border Services Agency

Language: English – simultaneous interpretation available

Major Financial Processes Sessions

Time: 8:30 am

Title: Financial Management Transformation: The Journey to Digital Comptrollership

Speaker(s):
Yves Bacon, Assistant Comptroller General, Financial Management Transformation, Treasury Board of Canada Secretariat

Abstract:
In partnership with key stakeholders, the Office of the Comptroller General is forging a new path toward Digital Comptrollership and positioning itself for the next level of innovation.

Time: 2:30 pm

Title: Major Financial Process - What You Need to Know

Speaker(s):
Marc Tassé, Professor, uOttawa

Abstract:
The purpose of the session is to give the audience a global view on some of the Major Financial Processes in an organization including accounts payable, accounts receivable, and budgeting. The participants will learn how they are related and impacted by eachother. The participants will also learn how to improve them for more efficient and effective work.

Mobilizing People Sessions

Time: 8:35 am

Title: Introduction: Work-life Balance

Speaker(s):
Amanda Bernardo, Community & Engagement Manager, Digital Academy, Canada School of Public Service

Language: English – simultaneous interpretation available

Time: 9:00 am

Title: Lightning Round: Work-life Balance

Speaker(s):
Brenda Brûlotte, Director, Systems, Policy & Control Division, Canada Revenue Agency
Mélanie Cabana, Principal Director, Office of the Auditor General of Canada
Nicolino Frate, Director General, Communications, Shared Services Canada
Nicole Girard, Director General – Navigation Protection Program, Transport Canada
Sahir Khan, Executive Vice-President, Institute of Fiscal Studies & Democracy

Moderator(s):
Amanda Bernardo , Community & Engagement Manager, Digital Academy, Canada School of Public Service

Language: English – simultaneous interpretation available

Time: 2:30 am

Speaker(s):
Linda Duxbury, Professor, Management, Sprott School of Business

Language: English – simultaneous interpretation available

Technology Sessions

Time: 8:30 am

Title: Fraud Detection, AI and Machine Learning

Speaker(s):
Wesley Girdharry, Senior Solutions Specialist – Fraud & Security Intelligence, SAS

Language: English – simultaneous interpretation available

Time: 3:15 pm

Title: Robotics Process Automation for Finance

Speaker(s):
Deloranda Munro, Director General, Financial Operations and Administrative Services and Deputy Chief Financial Officer, Transport Canada

Abstract:
Budgetary constraints and increased demands challenge departments to find better ways to do things.  Transport Canada is beginning to implement Robotics Process Automation (RPA) to achieve process efficiencies, internal control improvements and service delivery transformation.  Come join this dynamic session that will explore Transport Canada’s RPA journey; outlining what RPA is, discussing the types of processes that lend themselves well to RPA, and highlighting TC’s key lessons learned along the way.

Language: English – simultaneous interpretation available

Major Financial Processes Sessions

Time: 8:30 am

Title: Financial Management Transformation: The Journey to Digital Comptrollership

Speaker(s):
Yves Bacon, Assistant Comptroller General, Financial Management Transformation, Treasury Board of Canada Secretariat

Abstract:
In partnership with key stakeholders, the Office of the Comptroller General is forging a new path toward Digital Comptrollership and positioning itself for the next level of innovation.

Time: 2:30 pm

Title: Major Financial Process - What You Need to Know

Speaker(s):
Marc Tassé, Professor, uOttawa

Abstract:
The purpose of the session is to give the audience a global view on some of the Major Financial Processes in an organization including accounts payable, accounts receivable, and budgeting. The participants will learn how they are related and impacted by eachother. The participants will also learn how to improve them for more efficient and effective work.

Mobilizing People Sessions

Time: 8:35 am

Title: Introduction: Work-life Balance

Speaker(s):
Amanda Bernardo, Community & Engagement Manager, Digital Academy, Canada School of Public Service

Language: English – simultaneous interpretation available

Time: 9:00 am

Title: Lightning Round: Work-life Balance

Speaker(s):
Brenda Brûlotte, Director, Systems, Policy & Control Division, Canada Revenue Agency
Mélanie Cabana, Principal Director, Office of the Auditor General of Canada
Nicolino Frate, Director General, Communications, Shared Services Canada
Nicole Girard, Director General – Navigation Protection Program, Transport Canada
Sahir Khan, Executive Vice-President, Institute of Fiscal Studies & Democracy

Moderator(s):
Amanda Bernardo , Community & Engagement Manager, Digital Academy, Canada School of Public Service

Language: English – simultaneous interpretation available

Time: 2:30 am

Speaker(s):
Linda Duxbury, Professor, Management, Sprott School of Business

Language: English – simultaneous interpretation available

Technology Sessions

Time: 8:30 am

Title: Fraud Detection, AI and Machine Learning

Speaker(s):
Wesley Girdharry, Senior Solutions Specialist – Fraud & Security Intelligence, SAS

Language: English – simultaneous interpretation available

Time: 3:15 pm

Title: Robotics Process Automation for Finance

Speaker(s):
Deloranda Munro, Director General, Financial Operations and Administrative Services and Deputy Chief Financial Officer, Transport Canada

Abstract:
Budgetary constraints and increased demands challenge departments to find better ways to do things.  Transport Canada is beginning to implement Robotics Process Automation (RPA) to achieve process efficiencies, internal control improvements and service delivery transformation.  Come join this dynamic session that will explore Transport Canada’s RPA journey; outlining what RPA is, discussing the types of processes that lend themselves well to RPA, and highlighting TC’s key lessons learned along the way.

Language: English – simultaneous interpretation available